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October 2024 by Jordan Brock
Steer clear! They will tell they are working on something and will reach back out and don’t. Terrible customer service and unorganized. Good Riddance!
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July 2024 by Sheri Harvey
They have fantastic customer care service!! We are traveling across the USA and my son needed to exchange O2 tanks, they made it a very smooth transaction! Missy was very helpful and friendly! Highly recommend using this company.
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July 2024 by James Joseph
I am very impressed with the staff here. From the moment I contacted them they were helpful, professional and prompt. They helped me with my insurance, followed up, made helpful suggestions and welcomed me into their office for a fitting. Great people.
In particular, I want to thank Missy in the office for handling all the details and Wesley for his thorough and professional fitting.
These folks are top notch!
Their office should reflect the care and professionalism they offer. It needs an immediate update so it does not drive consumers away . Please get them new carpet and furniture in the lobby. The public
And the staff deserve the very best LinCare has to offer!
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January 2024 by Rana Miller
Very efficient
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December 2023 by Cyndi Wilson
New managing is definitely making a positive difference in service. Equipment (POC)is taking forever to be repaired. Thank you for the improvement.
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December 2023 by Kaitlynn Bartsch
The customer service is horrible. They send an automated recording everyday (sometimes up to SIX TIMES A DAY) for my grandpas INR machine. When we called and asked if they could stop, the lady on the phone was horrible and was telling us we’re supposed to test him everyday (which we’re not ) Once every week. Tried to tell her that and said we were wrong and that she had a note from the dr saying we’re supposed to test everyday which was just not true. We had went to the dr a few days prior and said we only need to test once a month. However the guy who came and showed us how to set it up, told us for insurance compliance, we need to test once a week. So clearly some miscommunication on their side. Almost not even worth the convenience of doing the INR at home. Definitely considering other options right now, strongly suggest you consider other options before choosing this place.
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December 2023 by Wilbur Holloway
The people are kind and courtesy there. They treat you with respect and get your supplies out to you immediately. You
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July 2023 by Tessa Simpson
This place has come along way from a couple years ago.
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June 2023 by Phil Coffman
Poor service and nasty people to talk to try to resolve a problem. I found a better company and have delt with them over 8 years with no problems..
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September 2022 by Millie Renner
This is the worst company I have ever dealt with. They have been overcharging my insurance company, they send the wrong equipment and I have been waiting 3 weeks for them to send test results to my doctor. Employees are nasty and uncaring.
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June 2022 by Lindsay Fleshman
Read the reviews they speak for themselves. These people are horrible.
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May 2022 by Mazing Amy
They came out quickly and were very helpful. You can talk to an actual person when you call.
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April 2022 by Steve Lister
I felt like I was in an argument with these people at “Good morning”. I’ll build my own equipment.
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March 2022 by Karen Galanter
This is the worst place I have ever dealt with. They have been over charging my insurance company and me. Received a script from my Dr in Jan for a portable Concentrator after testing. They lost it. Finally received a portable concentrator in July after testing and a second script from my Dr. They called yesterday to say I needed to come in to sign paperwork since they finally got approval. I came in today to sign told them I had new insurance was now Medicare. They abruptly took my portable concentrator away from me. Stated I either had to purchase it or have all n equipment testing done again. Debbie was rude and treated me as if I was a child. I would never recommend this company to anyone.
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March 2022 by Gary Garrabrant
I have had my equipment for a year and a half now they Lincare have been billing my insurance company now for all that time and still are. This equipment has reached the purchase price over four months ago and they continue to bill me and my insurance company. I am very sick and tired of dealing with this issue so I am going to get a attorney and fight it they're the most useless place I have ever seen.
