Pugh's Designer Jewelers is a full-service custom jeweler known for its extensive selection of diamonds, colored gemstones, and mountings. The team excels in hand engraving, wax carving, and CAD services, making it easy for customers to create unique pieces. Jewelry makeovers are a specialty, allowing clients to repurpose old jewelry or trade unwanted pieces for remounting. Customers consistently praise the respectful and welcoming atmosphere at Pugh's. The staff is noted for their helpfulness and willingness to share knowledge, making every visit a positive experience. One customer highlighted the efficiency of the service, noting that a simple battery change for a designer watch was completed in under ten minutes for a reasonable price. Many reviews emphasize the outstanding customer service, with specific mention of how the team goes above and beyond to meet needs. One customer shared a touching story of how staff members helped him find matching earrings for his wife after she lost one. Within a day, they provided options that closely matched the original, leading to a joyful holiday surprise. Overall, Pugh's Designer Jewelers is highly recommended for anyone seeking quality jewelry services, from custom creations to repairs and thoughtful gifts.
They cleaned and sized my grandma's wedding ring that she wanted me to have. It looks more than beautiful. It amazes me how professional, kind, and caring the staff are. I'm so excited to get married and have this special part of her involved. Thank you all for your support and kindness and care 😊
August 2024
Went in to have a ring resized. Vickie was very kind and friendly. She was helpful with thr whole process. She answered all my questions. And I love that repairs are all done in house. Will be using Pughs for all my Jewelery needs going forward. Highly recommend to anyone.
May 2024
We have always dealt with Kevin and he does some amazing work! We have now been dealing with Shelby and she is nothing but amazing to work with! She always comes up with great ideas and is never pushy! She wants to sell you something that you LOVE! The whole staff makes for an enjoyable visit every time we are in the store!