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February 2024 by Chris Profera
Rudest staff. I was ignored by all the workers for about 15 minutes so I left.Came back and literally had to interrupt a group of employees talking to see if they had a shoe in my size. He just left, didn't say anything. Almost 10 minutes later a guy comes out of the back room and hands the display back to the guy helping me.No communication or manners at all.I just ordered my airmax online on Nike and it was $60 cheaper. I'll never shop here again.
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February 2024 by Mishya Grant
Took My money cancel my order and its been over 2 months still no refund !! I PROMISE TODAY EASTWOOD Mall im coming to get my $106.75 worth of merchant !
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January 2024 by Preston Simmons
I was in a few times to look at shoes I was only greeted by one employee and his name was Jayden, he was super cool and helped me find alternatives since they did not carry my shoe in store. Sad to hear from other employees that he was “Let Go” I’ve witnessed the store Manager talk down on employees in front of customers, if JD wants me to continue shopping there I think there needs to be a change in the Store Management. The only reason it’s a 5 star review is because the employee who helped me went above and beyond to meet my needs
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January 2024 by Troy-boy
Terrible experience. I don't recommend. More concerned with making money then customer service.
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December 2023 by Jacob Lee Gardner
Been in here at least 4 times and get totally ignored by the workers. Wanted to see if a specific shoe came in my size, absolutely nobody helped me. Last time I walked in, I got ignored like usual, bought a Nike hoodie. The worker that rang me up basically forced me to hit 5 on the scale (to indicate I was satisfied with the service) which I wasn't. The guy was half asleep and all he did was hand me the hoodie I bought and didn't say anything else to me aside from him getting a 5 on the rating scale. It's a shame because they have a decent selection and I got cash to spend but it seems like I'm not wanted here. One of the only stores in the mall that treat me this poorly.
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November 2023 by Deneen Bumbico
Salesman was amazing. Great store and excellent prices
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November 2023 by Dee Why
Went in twice. Both times totally ignored by associates. Not greeted, nothing, I am over 30 and apparently invisible. Actually picked up the shoe I wanted to try and carried it to the bench not 3 ft away from where the assoc were conversing and waved the shoe like, "Hey, I'm here" They walked passed me to go stand by the entrance. If you don't match the target demographic, go to Shoe Carnival
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October 2023 by Alex Pennington
ordered shoes from here, workers sucked about it paid $150 and they keep pushing back delivery date.. it's been 2 going on 3 weeks and refused to give me money back or even store credit for another shoe.
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April 2023 by Amy Solomon
Easy place for returns for online purchases! Finshline at belton is JD and finsihline. Great service.
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March 2023 by Char Penson
It is your typical shoe store. No one speaks to you and their shoe selection is nonexistent. When you do find something you want you have to hunt down a sales associate just for them to tell you they don't have it. I will try online.
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November 2022 by jeff p
People working here are not helpful at all trying to get help in this store is pretty ridiculous
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August 2022 by Cassandra Conway
I am so not h go icing the one star because the customer service was terrible. My daughter and I walked into the store and no one spoke to us. Three people were working and they were so busy talking to one another, that I had to ask them can someone helps us. Terrible customer service.
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June 2022 by Taqwa Vanzant
Nice variety of top shelf shoes. Not a place to go if you are on a budget, lolPricey shoes
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March 2022 by A Hobbs
Small selection of shoes, staff isn’t helpful. They stand and play by the register instead of helping customers. They laugh and talk while customers use the measure tool and don’t seem happy to help. As if it’s a problem for them to go and locate the shoes asked for. Need more lessons in customer service. And maybe some adults to supervise the store instead of high school kids.
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March 2021 by Sonja B. Sealy
Grandkids love your store...Size12 & Size 8
