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March 2024 by Jake Prill
Had an appointment for 10:00. Got called back 11:10 Thanks for being respectful of my time! They took 50 off my bill cool thanks! I will not be returning to H&R Block.
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February 2024 by Terri Francis
They were all nice and kind. And wouldn't want no one else to do my taxes.
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December 2023 by Michelle Foster
I unfortunately had a very poor experience at the Niles OH H&R Block office. They messed up my Aunt’s taxes (who had been going there and paying peace of mind) and I had to call the treasury to find the correct way to do them. We went to a new tax preparer and now H&R Block is not sure if they will reimburse my aunt for the taxes she has already paid plus the interest. I have been waiting 3 weeks for the tax preparer to get back to me who is waiting on an email from her supervisor. I realize it is the “off” season for them but perhaps hiring additional staff in the office would help because apparently her supervisor is overwhelmed as well if it takes 3 weeks to return an employee email. Not very professional or honest or ethical in their practices. Very much a shame to penalize older people who go there trusting in a professional to do what they are not able to do themselves.
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March 2023 by Melinda Wolfe
I would definitely suggest going to H&R block to get your taxes down they are very friendly and very helpful caring about getting your taxes done and they are reasonable to
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February 2023 by Joseph Ginkinger
Excellent experience and face to face is the best way to go.
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May 2022 by Louis Stickel
Makes life simple. Quick easy and at least for me gets me way more money then when I try to do my own taxes
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April 2022 by Kelli Wright
The people that work there are very friendly and helpful and they answered all my questions.
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April 2022 by Willard Howell
I appreciate the time, and effort that was put into my taxes.
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March 2022 by Melissa Vash
Trevor was great. He really did all he could to help me understand everything I needed to know to be better prepared for next year. I was really impressed with how much time he took to get things right.
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March 2022 by Cassidy fitch
The tax expert that I worked with made me feel like I was being judged for the amount of gross income I made. Made faces and comments about how low it was, and how low my return was.
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February 2022 by William Chavis
My tax person was so nice and explained everything to me to where I could understand what was being done
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February 2022 by Nick Kish
Our tax rep Trevor Cardonia was very courteous and professional.
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February 2022 by Heather Koren
My agent was very friendly and super helpful and professional.
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July 2021 by B M
I thought the lady who helped me with my taxes was nice and kind and I could tell she genuinely liked to help people with their taxes. ...she was very down to earth and made getting my taxes done as simple and easy as possible. And the fees were worth it because of it. She answered all my questions and explained everything to the last detail. I will be a returning customer! Thank you H and R Block!
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May 2021 by Tabatha Dunbar
I have used H and R Block for years and they are always very helpful
