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April 2023 by Oscar Vaughn
Jc penny is always a great store to check out. The staff are always so helpful and friendly
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April 2023 by Renegade
Been blessed with a few good deals here.
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March 2023 by Bob bucci jr
Always enjoyed buying suits here.Price is great,service was always helpful.. I will continue buying clothes here,good sales..
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February 2023 by Wendy Martuccio
I can always find something to wear. I get a lot of coupons because I have a charge card. Love it!
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January 2023 by Katherine Robison
They have the merchandise, but it's almost as if they gave up trying to provide customer service. The children's dept is pathetic. Get back to customer service being number one. Staff your departments and checkouts and that would be a huge step in the right direction.
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January 2023 by Amanda Makis
Always great sales. I support local businesses and enjoy helping and seeing them thrive.
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September 2022 by Pitbull Romans 5:8
The fitting room was closed with a sign saying something like: Don't worry, there's another fitting room close by. We'll, that was NOT true! I had to walk and walk and walk to find another fitting room and then walk back. I'm a senior, with joint problems so I was very unhappy about that. There were absolutely no sales personnel available to answer questions. The bright spot was running into stockperson, Elias. I was lost and couldn't find a salesperson so when this young man walked by pushing a stock cart I stopped him to ask for help. Elias was so nice and helpful. It wasn't his job but he stopped what he was doing and immediately and cheerfully walked me across the store to what I was looking for. Thank you Elias!!!
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September 2022 by Stephanie Campbell
The cashier I have had twice is not friendly. She had a fit when I had to remind her about my rewards since she didn't ask. Said it was broken. I asked her to try anyway and low and behold it worked. Then I bought a long dress for a wedding and instead of putting it through a dress bag she rumpled it up and threw it in a small bag. Now I get to try to steam the dress before I wear it. Same experience the last time with a different cashier. The only reason I came back a second time is because of the location to my work. Next time, if there is, I'll wait and go to Boardman or find a new store to shop at.
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September 2022 by Brandon Hermison
It was nice taking my son to get some clothes like a trip down memory lane when I was young. They got an ok selection but pretty expensive. I think we spent 200$ on 3 shirts a hoodie n jogging pants.. but overall good experience
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January 2022 by Joan Dalessandro
Zero stars..horrible experience..was making a gift return..1st she credited the card of person who made the purchase...called manager he corrected that and after another 20 minutes she still couldn't figure out how to give me a merchandise credit..starting looking for manager again..finally i couldn't wait any longer and left without making my return..Terrible service..
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January 2022 by Eva Forrest
Love every min. Good customer service and support. Need to see for ones self.
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December 2021 by Steven Craley
Unfortunately, only 2 people were running the checkout/registers, but everyone was pleasant considering the number of shoppers.
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December 2021 by Ellen Dayan
JCPenney is such a good old department store. When everything else is closing down, I feel pretty grateful to have a place to shop where I can try things on, feel the fabric, and see colors as they really are in person. This particular store had very helpful staff, and there was a really fun Christmas vibe. It made life seem almost normal again during this pandemic. Here's a few pictures of things I saw there that I liked...
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December 2021 by Stefanie Dermott
Christmas season and only 2 registers opened at one spot in the whole entire store.#whybigdepartmentstoresarelosing
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December 2021 by Davin Stilson
Clothes are nice, but the fat boy jeans are NEVER ON SALE. Smh