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July 2025 by Rory Biggins
It's 2:00 PM on a Tuesday and nobody is answering the phone at the Niles Post Office. Is today a holiday I forgot about? What is going on? Why is there nobody answering the phone?
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May 2025 by Loretta Platt
Rude and extremely unfriendly associates, since forever for 45 years, more so now! How difficult to smile even a little and a “thank you” just once?
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May 2025 by Lorenzo Carbone
Staff is very rude and unprofessional
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March 2025 by Nick Wells
0 out of 5
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January 2025 by Stel Mondo
Worst post office!! I go to Girard to mail everything!! I don't get my mail and I get other people's mail. What is wrong here?? Laziness or carriers that are not doing their job? They do not know the job? Where is management to take care of these problems? And when u tell the supervisor he says the regular guy has been off sick for a long time
Well are others not capable? Stop with the excuses!!! I just got a box dropped off from kohls through niles post and it was so damaged and open 2 items were missing. Dropped off at 6pm and could not even ring doorbell!!! 5 below and did not get it till next day!! LAZINESS!! WORST POST OFFICE IN THE WORLD! NEVER NEVER NEVER DO THEY ANSWER THE PHON. CONNECT YOU TO OPERATOR AND THAT NEVER ANSWER!! WORST WORST IN THE WORLD!!!!!!
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January 2025 by Sierra Coney
I have important mail missing because of them
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September 2024 by Kay La
They're helpful
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August 2024 by Josh Rearic
So lazy they can’t walk 15 feet
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June 2024 by Nicholas Wyss
I don't understand all the bad reviews. They have always been more than helpful and and friendly when I have to go in person for any issue.
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April 2024 by Uniquely_ Everything
It’s taking forever to receive a very important card
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February 2024 by Nicole Davanzo
Truly the worst Post Office in probably all of America. I sent out invitations for my baby shower. They got sent out all over Ohio, Pennsylvania, Kentucky, Florida, Mississippi, Missouri and probably a few other places I can't think of. I sent them out over a month ago. I thought it was odd the people in Niles hadn't gotten them but everyone who lived there informed me the post office sucks there. Today I just got 9 of my invites back all Nile's addresses! The shower is this weekend. So congrats on being the only office that couldn't manage to do their job...
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February 2024 by Esther Clarich
Worst post office!! I go to Girard to mail everything!! I don't get my mail and I get other people's mail. What is wrong here?? Laziness or carriers that are not doing their job? They do not know the job? Where is management to take care of these problems? And when u tell the supervisor he says the regular guy has been off sick for a long timeWell are others not capable? Stop with the excuses!!!
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December 2023 by Kani R
There’s a white lady working during the hours of 4pm on a Monday who’s very rude! Someone needs to teach her some manners and communicating skills! If you are not up for the job then do not come to work, simple! How does she even still have her job AT ALL?? All of these reviews are about her!
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December 2023 by SUSAN Cleer
30 minutes to speak to a service representative at the United States Post Office. WTH...Why can't I just call my local office and speak to someone. I'll never understand why it's so friggen hard to speak to a human being. Today's customer service experience at it's finest sucks!!
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December 2023 by Nick Parsons
Terrible attitudes and Terrible customer service!
