The Verizon store in Niles is highly praised for its friendly, knowledgeable, and helpful staff. Customers appreciate the excellent service, especially from staff members like Tae and Bridget, who are patient, informative, and attentive to their needs. Many reviews highlight the store’s welcoming atmosphere and the staff's willingness to assist with exploring options, upgrading phones, or fixing devices promptly. Customers have had positive experiences switching to Verizon, noting that their prices and customer service surpass other providers like AT&T. The store offers convenient options for ordering online, with in-store pickup, free two-day shipping, express lockers, and same-day delivery where available. Overall, this Verizon location is considered the best, providing a seamless and satisfying customer experience, making it the preferred choice for mobile, 5G home internet, and business needs.
