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February 2024 by Mary Agin
It's ok
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February 2024 by Shawn D
Front of store is very nice. Good luck trying to get help on Computer side. Always busy or short-staffed.
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February 2024 by Stacy I
HORRIBLE!!!Steer clear of them for any big appliances. Unless you like having your blood pressure raised and wasting days on the phone with a global call center to fix the mess Best Buy made, then this is for you! UnbelievableShady,dirty salesmen!
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February 2024 by kevin riley
I like Best Buy, they always have something new that makes you want to spend money.
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February 2024 by Kenny Ramsey
Very good
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February 2024 by Dan Schoenberg
I have never in my entire life Been treated with more disrespect or lied too than at the best buy in Canton.l am a. senior citizen on disability and the product did not work and I went back 9x ,set appointments with Geek Squad. When they realized they could not fix it. After the eighth visit , they sent me to chapel hill twice , which was a big inconvenience. They could not fix it. And then they asked me to come back another ninety mile trip period. I was and they just said well, I speculate. This phone is okay the manager said. After informing me he was an MMA guy. Which seemed for intimidation purposes in my opinion, But I want everyone to know that I spent 30 hours on the phone with the Philippines, India and guatemalaand out of 28 calls 2 people. Tried a little even though they were overseas to know avail. They asked me to leave and move my Paper at the Geek Squad., Because they said they couldn't spend all day working on my phone and I said. So you're asking me to move , so you can fix someone else's stuffdon't you think you should work on mine first. The assistant manager Josh Saed. We're not in business to service phones. We are in business to sell. We used to be able to take the time , but it was taking too much time from our sales crew because people were asking questions. I said well wouldn't that be good service just to helpful he said no. This piece of garbage. It doesn't work because of what They did. I am contesting this and have called the Attorney General. These 2 stores at least are places where sales is the most important. And the customer is the least important. Because nobody would talk to me the way that these guys did and nobody would lie to me time after tinstead of just. Helping me resolve what they did not what I did what they did period. In my opinion, these 2 best buys are 2 of the worst stores to buy anything that I have ever Too. The disrespect the lack of concern that I needed the phone I had 2 members of my family in the hospital and opposite states one died. I inform them. I need the phone to find out about the health and look into portals in my mail. Which somehow linked to something else I don't know. They had some reason they could not figure it out. Which is not my problem because I'm not selling the product. Period In my opinion and freedom of speech best buy is the worst place two buy.They should ashamed Of the way, they treat their custom numbers if there is a problem.All they are about sales. Do yourself a favor go somewhere else where they treat you like a person. My freedom of speech has been expresand it's a lot worse than I can even write because I don't have an hour.
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February 2024 by Charles Barth
Both installers are nice and great at their jobs. Highly recommend.
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February 2024 by Lisa Scott
Staff is knowledgeable and helped me pick a great birthday gift for my son.
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January 2024 by SamuraiNoAkuma
Best place to buy
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January 2024 by Alex Wagner
Went there to get a replacement for my lifetime warranty screen protector. I bought my phone from them only 2.5 years ago, but they have already determined this model to be irrelevant. They sent me to the manufacturer's website, where I have to pay $10 for my "free" replacement.
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January 2024 by Eric Roberts
Friendly people. The right amount of customer service. I'm one of those people who usually don't like to be bothered, but I clearly was trying to make a decision on something, so someone came and asked if I needed help. this time, I did. Proceeded to answer questions best they could and helped me figure out a solution. Keep up the good work.
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January 2024 by Shaunda
Lots of staff walking around but long wait for help.
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January 2024 by SCUMDOG FISHING
Nice store
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January 2024 by Chris
went there for a certain t.v but sadly one was not in stock but it was Christmas eve so ill cut some slack lol ended up having to pay a lil more then planned only gripe was I had to carry a 55in t.v in the box from the back of the store clear out to my truck no worker offered to take it out
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January 2024 by donald leech
They did not have what I wanted so they told me I could order it and it can be at my house in two days so I did it and this great because it gives me time to clean and get a space ready
