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February 2024 by Sarah Johnson
Recently, several staff members went above and beyond to help me, and I’m SO thankful! A few weeks ago, about 15 minutes to closing time, with a cart full of essential groceries, I realized that I had forgotten my wallet. I do have my cards saved in the app and I usually use ExpressPay, but my phone had just died! Feeling very embarrassed (this had NEVER happened before!), I approached a cashier and explained my situation, and I also did not have time to run home and get my wallet before closing. Instead of taking my cart, she told me that she would find me a phone charger, AND SHE DID! She enlisted the help of a young man at the pickup area, and he allowed me to borrow his personal phone charger so that I didn’t have to go home without groceries. They did not have to do any of that, but they went above and beyond for me, and they truly saved the day! Thank you, BJ’s employees, for always being awesome! You are appreciated
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February 2024 by Nancy Dunbar
Gas price is awesome
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January 2024 by John Fisher
to many people on the floor trying to push their energy company on you very annoying.we go their to shop not to be annoyed by beggers.From att and clear choice power.
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January 2024 by Glenn Kerr
Quick stop for fresh brocoli and cauliflower. Good price.
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January 2024 by John T
Since you moved the carts inside, handicapped people have to walk from the exit, then across the front of the store to get to the handicapped parking spaces. Not good especially in inclement weather. Please correct.
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December 2023 by nannette thompson
Found some great deals for Christmas!!
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December 2023 by Austynn Rennie
They fail to use their words. So they like to screw people over. Don’t recommend this place. Give Sam’s club some business
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October 2023 by Hilary Papaleo
Great prices however it would be nice to have more brand options. Especially organic or health products. That said, we save a LOT of money shopping here for our family of 5!!
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October 2023 by Joshua Roy
Edited: Customer service for curbside customers is lacking. We ordered $25 Salmon and it was delivered rotten, which we did not find out until the next day when we went to cook it. Looking at sell by date, it was so near to expiring that it should have been on clearance sale.Hint to store: if you are going to give fish that is almost expiring to your curbside customers and you are going to shop it early at least have the decency to make sure it is well refrigerated.Giving them one star because of their customer service response. They have yet to get back to us regarding this and we had to throw the fish out because it smelled so badly that we are probably out the $25. Even walmart allows you to "return' bad items in app.Should report you to the FTC and health deparment over this. You are lucky your in-store shopping experience is so good or else I would.
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October 2023 by Holly Martin
Put the carts back in the store. Every grocery, Sams club, Costco, Discount Drug Mart, Walmart in the NE Ohio area has them INSIDE! With your store between Sams and Costco you really need to move them inside especially before winter or you will loose members.
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October 2023 by Gary Tanner
BJs Tire Center sucks went for rotation could not get wheels off said I need to take it to a tire center well I thought it was Bjs tire Center second wife made appointment they so nope sorry we don't have appointment for you they need some serious management truly disappointment
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August 2023 by Cathy H.
Their curbside pickup has gotten better. Their gas prices and propane tank refill prices are usually very good compared to area stores.
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August 2023 by Chris Padrich
They have been going downhill for the past few years now and the worst part they didn't even seem to care.The best part about BJ's now is that it's in walking distants of Costco's
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August 2023 by Dan Bertke
We recently joined and have noticed savings on several items purchased. Gas savings per gallon, too, which is great with a 26-gallon tank on the truck .
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August 2023 by Brian Gawlak
Just having the membership for gas discounts is a must. Great deals on bulk food items.
