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December 2023 by Dustin Shahan
Greg made it easy to obtain an auto loan. Contact Greg. I was impressed.
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December 2023 by Janet Elson
Don’t use will take $ out of acct w/o consent
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November 2023 by Janet E.
don't do business with will take $ out of your account for loans or whatever & won't refund even when up to current & got receipts bad customer care don't care about customer
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October 2023 by Carrbella1 Chery Rivera Latham
Always a short wait in line & a very friendly staff !
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December 2022 by Kyle Anderson
Completely Negligent with the loan me and my grandfather applied for last yearGreg
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September 2022 by Alan Phillips
Somehow, they put my phone number in their database. They call me every month about a loan I have nothing to do with. I've communicated with them three times to put my number on their DO NOT CALL list. They say they will - and then call me the next month again. I've filled a complaint with the Ohio Attorney General and may need to sue them next.Do not do business with a company that cannot do a simple task like remove a phone number from a database.
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September 2022 by Moose Kicker
Never willing to help !!! Say they will do anything to help and never help or call. DO NOT TRUST THEM !!!! I will never do business with them again. You can't pay online because they close accounts so they can charge you $10 to make a phone payment.
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July 2022 by jennifer brogan
The lack of customer service and communication from their loan department shows they don’t care for customers or making new business. Very immature loan officer and didn’t feel comfortable giving them my business went elsewhere.
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September 2021 by Terry G.
Although medical bills are not showing my income correctly and have been out of work for over three weeks they say my debt to income is to high to borrow even a 1000.00 dollars its kind of sad that i moved my business and personal accounts here. But what is done is done
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March 2020 by Shari W.
I have an auto loan with this credit union. After 3 years of never being late on a payment, my husband lost his job, and I fell behind. Although I kept in touch with them, making payments when I was able, they took money out of my account without my permission. I was sometines one month behind, but never more. They said they have the right to do this, according to my contract. Amy repeatedly claimed I made promises I didn't. At this point, because I am 27 days past due, (I have made partial payment), they removed the payment from my account. I explained that I have two pending payments I've made that will now bounce. Amy, and her supervisor, Chris, will not help. They won't listen to the recorded calls. I can not wait to get this car paid off, so I can never deal with them again!
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March 2020 by Jonathon Overholt
Friendly staff and awesome to work with!
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July 2019 by Jacob Tilton
I have been doing business with Community One Credit Union for almost 10 years now. They have always been friendly, professional and committed to their customers. I highly recommend this credit union.
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June 2019 by Kevin Delcol
Been doing business with C1CU for over 10 years now. So far I have no complaints. They could maybe open a branch in Akron. Would be nice.
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November 2018 by Ralph Motz
Very nice service they went out of their way for me highly recommended!!!
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November 2018 by Jennifer May
My brother and I had to go in and close our recently deceased father's account. We both thought the customer service was lacking in the compassion. They could've been just a tad less snotty on the phone and in person as well.
