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April 2024 by Stacey Surnear
Every month when we try and get my son’s monthly prescription refill of his daily medication there is an issue. They are unorganized and inefficient and they have terrible communication when it involves a monthly ongoing refill . Just this week, THEY called me to tell me the medicine would be ready this morning, the day he ran out. Well I go to get it at 2pm and they don’t have it ready and say it won’t be ready until tomorrow. Medicine HE NEEDS daily. AFTER THEY CALLED ME TO COME GET IT. This pharmacy has severely gone down hill in the last 6+ months. What the heck is wrong with all these pharmacies being such a mess?Will definitely have to find a new pharmacy going forward
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February 2024 by Pamela Sago
On January 17, I had extremely pleasant telephone exchanges with both Angie and Diana. These ladies conducted themselves with warm, professional courtesy and answered my questions completely. Such a pleasant experience, I had to share! I feel they represent this store very well and deserve to be commended!
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June 2023 by Deb
Liars three people ones the manager stated that just this particular store do not accept p&G coupons from direct website some newspapers if people still buy one say they only use the coupons from NP. It’s a disgraceful.
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June 2023 by Deb Tyson
Liars three people ones the manager stated that just this particular store do not accept p&G coupons from direct website some newspapers if people still buy one say they only use the coupons from NP. It’s a disgraceful.
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April 2023 by gianna chiaramonte
Just the other night a beautiful young man named Devin assisted me very well. I will be coming back just to see him.
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April 2023 by Roger Breckenridge
Was in the Portage Rd store last night at about 8:45 pm. The young man on register 2 was doing a great job and asked for assistance with ringing up my alcohol. The woman on register 1 was rude and disrespectful. She said " people drink too much anymore" and didn't acknowledge her teammate or the customer. She has no business working with the public. I live minutes away but don't see myself coming back. Nobody needs to pay for rudeness
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November 2022 by bobz bikez
The New pharmacy people are rude. They act paranoid if you wanna prescription a day early. I love the Other parts of the store but the pharmacy could use some social skills. It has really went downhill. I’ll be looking to take my business elsewhere.
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August 2022 by Jenna Ellis
I had a little mishap with a product and the manager was SO quick to call me back and make the situation right. She was extremely kind and went above and beyond to correct the issue. As someone who worked retail, I understand the importance of having a competent manager and one who actually cares about the customer. I appreciate it !
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August 2022 by Rhonda Gartner
Went in to receive my covid booster.Dillion very nice and professional. Very clean store.
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July 2022 by Sally Olenick
I love this store and the employees in the pharmacy are pleasant and always helpful. I'm sitting in the parking lot right now and I just saw an employee come out, smoke a cigarette, then before she went in she through it on the ground!!!! How horrible!! PLEASE get a container with sand!! Disgusting. She sure doesn't care about the environment or little kids picking them up!
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June 2022 by Jeanne Obermeier
Today 14 Jun 2022 I visited DDM store 51 briefly on lunch break following my Dr appointment to pick up a prescription. The staff in Pharmacy performed excellent customer service as I approached the counter, learned that my Dr's RX fax hadn't yet arrived, then it had as we spoke. From Sara H getting my info, to Sebastian checking for the order arrival, to Corrinna (sorry if I mis-spelled your name) to the floater Pharmacist, the team kicked some behind into gear, said they'd have my Rx order ready in 15 to 20 minutes, but had this done in under 5 minutes! This was excellent customer service and even the gentleman waiting for his shot commented and recognized that this was some quick, speedy service. The staff was friendly, efficient and performed their tasks above and beyond expectation and truly should be recognized for this excellent customer service! Kuddos well deserved for all of you in Pharmacy, not to mention the always courteous staff on registers in the evenings and days when I frequent who are always helpful, nice and welcoming, including Carolyn and Joan! Thank you for a nice shopping experience!
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October 2021 by Bridgette Gossett
I love this store! Everyone is so nice and helpful! The prices are good and the pharmacists Abby and Don are AMAZING! They are both very knowledgeable and on top of you history and all your medication needs!
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February 2021 by Laurie Piekarski
This is my new favorite store! Had a great experience getting our vaccine. Also purchased a lift chair for my mother. Thanks Autum for your great customer service.
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February 2021 by Paula Stratos
no cream soda. said it was on sale at it wasnt
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September 2020 by Bagus P.
Friendly staff, so convenient!!They have almost everything you need. Odds and ends hardware... Groceries.. toiletries.. movies for rent or to buy... They have beauty products..health.. pharmaceuticals..and even an auto department. Honestly they are so convenient that if I didn't have to drive to work every day I could sell my car