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February 2024 by Ben Miller
AJ and the staff did an exemplary job and gave us a very reasonable price.
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February 2024 by Maria Dimos
Have been taking our company fleet cars for years as well as my personal vehicles now just over a year. The front office staff is always a delight to deal with, friendly, knowledgeable and always willing to help! Took my car in twice over the last few weeks (separate mechanical issues) and both times I’ve been overwhelmed with the amazing service. Mechanics always come out to explain to you what is wrong, how to fix it and take the time to show you and help you understand the issues. This most recent visit this week I brought my car in because the driver side window decided to quit working and I had a new noise coming from the front end (I assumed maybe rotors needed done). Not only did William fix the issues I brought it in for, but he went above and beyond!! My car has had some metal clanking due to rust (purely cosmetic and unfortunately the only way to fix is to replace the whole fender which I’m not prepared to do for something purely cosmetic). So I let it go and did what we all do…turn up the radio ?Picked up my car yesterday and to my surprise, the clanking is gone! I’m not sure what he did or how he got it to stop, but I’m not complaining!! Didn’t even ask them to address it as it had already been previously addressed. This store and the team have continued to impress me and I’m super thankful to always receive top notch service!! They’ve earned my loyalty and the company I work for time and time again!Thanks again William, Marty, Bill, Kelsie, Morgan and anyone else I have forgotten to mention!!
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January 2024 by Jeff Adams
Service at Goodyear on Frank Road is always outstanding and the work is always done the first time. Communication is great!! I needed tires badly and they squeezed me in their already busy schedule and had it completed the same day.
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January 2024 by Greta McGraw
Honestly they said that my husband and I ONLY CAR would be done the next day after getting the rim in. The rim is still not there and the car isn’t done. It’s going on 3 days of my car not being done. I understand that I only have one vehicle for my husband and I, but with the economy the way it is at the moment. We can’t afford having our car just sitting and waiting. They never should have said that we would have it back by the next day. VERY UNREALISTIC.
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January 2024 by Daniel King
I called needing to find service for a friend asap and Jamie explained they were booked out but was super helpful with telling me which Goodyear stores were less busy, and he gave me all of their info
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January 2024 by Jason Meese
I just wanted to take a moment and give thanks and a shout out to Dwight and the whole crew. They truly do a great job and take pride in their work. Thank you guys
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January 2024 by Jeniece Schering
Had a problem with my hood not latching. Three of their workers worked on it and fixed it. No charge! The three guys were friendly, professional, and very helpful. I will take my car there for everything it needs. Thanks
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December 2023 by Andrew Dowling
So I asked for a code scanner. An employee did it. It ended up being a transmission issue (which unfortunately Goodyear doesn't deal with) but they directed me to a local transmission shop which seems to be moral ethical and logical. Can't thank them enough for what was essentially a free service. But we need more shops like this. Would have given them my service gladly if they did transmissions. Thanks. Keep it up.
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December 2023 by Bill Nettling
Morgan was helpful sourcing my tires and getting them installed.
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December 2023 by Ben
Scheduled an alignment as well as new tires. Took 3 hours to mount the tires and never did the alignment as they "ran out of time" (one look at the old tires and they'd of realized how bad the alignment was needed) weren't even going to tell us they didn't do the alignment until my wife noticed the price was cheaper than she was quoted. Now we've got to drive home with brand new tires and a bad alignment. If we'd of known we couldn't get the alignment done we'd of gone elsewhere.
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November 2023 by Trish Hrycyk
brought a flat tire in for repair (newer tire) at around 9:00am, about 1:30pm Goodyear called and said tire is not repairable, the nail is to close to sidewall, I said I will bring a spare tire to be mounted. I brought spare tire to the shop and told them to save the old tire, their response "not a problem". At 5:30 pm, went to big up the tire's, and they stated they could not give me back the original tire, as they already drilled holes into it for scrap. The receipt says "Tire Was Damage Beyond Repair"...What do you think?? I'm out of a newer tire.....
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November 2023 by ramsey wellman
Dwight, Marti, & Alex we're super helpful and professional this evening! Very informative with great advice as well!!! I will be recommending this location to anyone I know for their automotive needs!!!Thank You again to the North Canton Goodyear team!
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November 2023 by Madison Reiheld
Replaced 4 tires for me that were due and added on an oil change. No complaints and reasonably priced.
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September 2023 by david krutilek
Scheduled me for Monday . I show up to drop off my vehicle and they told me they cant look at my car till Wednesday . All they had to do is call me and let me know. Wasting my time is all they did.
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July 2023 by Chad Sponseller
Very rude. Had a simple fix a flat and told me 2-3 days before he can get to it. Sorry I can't drive for 2-3 days on a flat tire. Never going here again.
