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January 2024 by Pamela Dentler
This team is absolutely fantastic. Communication and fast, efficient service is unmatched! Paula Sams is so helpful and makes policy changes super simple. 100% recommend this team for all your home & auto needs!
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January 2024 by Charlie Morrison
Fast service
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January 2024 by Nathan Sikora
Prompt, friendly, efficient
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January 2024 by Kenneth Williams
Great customer service! Added a vehicle to my policy in 5 min.
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January 2024 by Mike Hickle
Jane and her staff always immediately take care of all of our insurance needs. Paula Sams is always friendly, prompt, and professional! We have been customers of Jane's for well over 20 years, Jane and her staff (especially Paula) are the reason we would not consider changing agents! Always friendly, always professional and always looking out for our changing insurance needs! 5-stars!
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January 2024 by Joey Altieri
Linda and Paula were very helpful setting up our bundled policies. State Farm - Jane Nicholson was able to save us a significant amount of money on our policies while keeping the levels and deductibles the same. The transition from another agent was made very simple and the responsiveness/customer service is stellar. I'm glad I made the switch (like other my other family members) and would recommend Jane Nicholson - State Farm to others!
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January 2024 by Holly Minarik
Always helpful and easy to work with so I use them for all my insurance needs.
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November 2023 by Kathi Webber
I am very new to this agency. I haven’t changed insurance carriers for years but it was time for a number of reasons. The Nicholson agency was referred to me by a friend and customer of the agency. Lisa B handled my new policies and was cool, calm and collected. She answered my questions and suggested a few choices that worked for me that I hadn’t thought of. So far so good!! ✅
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November 2023 by Aniela Olesky
Paula is awesome to work with!! She responds promptly, super helpful and is always extremely friendly. I appreciate her and the work she puts into me as a customer ! That is hard to find these days.
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November 2023 by Sandy Moody
I am so impressed with the professionalism in your office !Every person I have encountered have been so friendly .Always take their time in answering all my questions.You truly are like my good neighbor!Sandy Moody
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November 2023 by Laura Fisk
Jane's staff is excellent-always willing to help. I highly recommend this agency for all of your insurance needs.
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September 2023 by Alexis Bartlebaugh
I worked with Josh N. and the service was excellent! He gave me an amazing quote for my car and i couldn’t be happier. Easy, fast, and great customer service!
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August 2023 by Julie Spotts
My family has been a client of Jane’s for 30+ years. We’ve been given excellent service for each and every one of those years. Jane always does an “insurance check-up” with us annually and it’s so nice to have an agent with whom you can meet face to face. This office is professional, responsive and courteous. Jane and her staff will go the extra mile to make sure your needs are met. We always recommend Jane to anyone needing an agent.
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June 2023 by Eric Wood
Paula is the best. Fast, friendly, and made changing over from a competitor simple. I couldn't be anymore satisfied with my experience. Thank you Paula and Jane Nicholson.
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May 2023 by Thomas Adams
I wish that Matt Lemon still worked here. He treated my husband and I with respect. Every time I talk to the newer agent, Linda, there is a problem and she makes sure to never mention my husband and avoid mentioning that we're married. There is ALWAYS some type of communication problem. Today she texted me out of the blue and told me that our auto insurance was being cancelled because we are moving back to Missouri. When I asked her what gives, she gave no explanation and said "sorry for confusing you".I will likely be going with another agent or another company altogether as soon as I can. Sick of the communication problems.
