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January 2024 by Eric Walter
Absolutely best Men's Wearhouse in Northeast Ohio. The staff are amazing, professional, helpful and attentive to your needs. I will not shop at any other Men's Wearhouse or other suit shop but this one ever again. Overall amazing experience.
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December 2023 by Mark Stevenson
Participating in a wedding is one thing. A daughter's is another. Wanting to not mess things up, my sons and I walked in. We were immediately greeted by the first person, who directed each one of us. I consulted with a second person, who steered me with the advice I needed. I was then pared with a professional who measured me and made my life less complicated. She also made sure I knew each and every piece of clothing and what the pricing would be. She also discounted the price and adjusted my rental times. I highly recommend the Men's Warehouse! They know clothing and they know customer service!
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December 2023 by Divineursine
Returned some clothes and was accused of "wearing them" while the manager claimed he was "being nice" to let me return them. Some of my hair was on a shirt because I tried it on and that was his excuse. He needs fired asap. Never shop here. I'm being nice by not contacting his boss for being a cocky little bitćh. Seems fair, right?
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November 2023 by Tj Barker
Terrible experience for myself and my wedding party. Had to go 3 different times to get the right stuff. No one is on the same page. Myself (the groom) first went in and told the gentleman this is for a wedding and would like my guys to be able to rent if needed. Didn't make a wedding name or number reference for when my party comes to get fitted. He stated they don't do that and scribbled down some notes to give to the guys. Every one got different stuff when they went in and were told they don't rent and have to buy lol. Sent my best man the wrong size pants. And another guy the wrong vest and had to go back the same day of the wedding to find the right color. They need to be more organized and get on the same page and learn their own policies.
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November 2023 by Sandy Leonard
Infuriating to say the least! My son called me after he left the store empty handed 3 days prior to his wedding. One day before we were heading out of town for said wedding. The suit they fitted him for months ago was all the wrong size. They told him to wear the jacket open and the pants couldn’t be shortened. Made him feel like he was a bother trying to get the right fit and they told told him they couldn’t get anything in in time and made him feel humiliated for his size. I am appalled at the customer service or should I say lack of that he received 3 days before one of the most important days of his life. I drove two hours to him the next day and took him to a different store and they could not believe how he was treated by your store. They were so helpful and kind and were able find him the perfect fitting suit in the store and made him feel confident for his big day. We walked out with the perfect match to the groomsmen that same day. The fact that you got the business from the 6 groomsmen makes me mad. Had we known sooner you would have never gotten our business. I have made sure to share with everyone I know what horrible service and treatment was received from Mens Warehouse and tell everyone not to shop there. My husband frequently shops there for business attire but you will no longer get our business EVER! Shame on you Mens Warehouse!
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November 2023 by Nick Leonard
As a bigger guy (3XL), I knew getting a suit that fit well would be difficult but assumed a large chain like this would at least be able to have something. The man who measured me months ago was very friendly and helpful. But when I showed up to get my rental suit 3 days before my wedding, nothing fit at all. And the staff in general seemed annoyed that I kept needing to try different sizes etc. they also didn’t have anything in store that I could try on to see if it would fit so I would have to hope what they ordered would fit the day before my wedding. I don’t understand why I was measured if in the end it wasn’t going to fit, or why I wasn’t told upfront it would be difficult to fit me properly. It was embarrassing, humiliating, and made an already stressful time (preparing for my own wedding) even more stressful when I had to go elsewhere to buy my own suit since I did not want to come back to the store. I was in and out of that other store with a well fitting suit in under an hour. I will not be shopping or renting from men’s wearhouse again and will make sure people I know will hear of my experience.
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November 2023 by jacob smith
Monica and Steph helped me out for a last minute wedding suit and were great! Very kind and worked with me even though I was in a rush. Highly recommend!
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November 2023 by David Reese
Casey did a great job measuring and getting me fitted for a wedding. Very professional staff despite some guy being very rude to them.
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September 2023 by Alexa Wallbrown
Great service , just call ahead to see if they need you to make an appointment or if they take walk in appointments that day!
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September 2023 by Tom Falconbery
All I can say is staff was on their toe's. They were very welcoming,and well organized. Got my son fitted for his Home Coming and he looked great. Thank you Men's Warehouse??
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August 2023 by James VonCuppe
I went to find an outfit for my wedding. I was surprised by the great selection and overwhelmed by how kind, professional, knowledgeable and fun the staff was! They turned my anxiety into one of the best shopping experiences I’ve ever had! I especially want to thank the Belden Village location manager. She killed it with her customer service and friendly demeanor. I HIGHLY recommend!!!!!!
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July 2023 by Spencer Stillion
This used to be my go to store for all men’s dress clothes. However, when I walked in today and was greeted by a slob who looked ridiculous in his unmatched clothing, and unkept haircut. I was told he was getting a suit specialist to help me, and when he approached me he looked just as out of place in a store that markets men’s fashion. Overall not a pleasant experience, I wouldn’t trust anyone in this store to advise me on appropriate dress for a formal occasion.
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July 2023 by Rajnikant Kothari
Everyone helpful but Monika she was screaming and loud and agitated telling me pants fit good and you did not need alteration and told teller take your time and don’t give alteration soon.Totally unacceptable behavior with aPhysician.I showed Taylor lady who was nice.She advise to fix them.there were 6 pants.Then same time I wanted to by shirts but no body helped me and we left.
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June 2023 by Nicholas Merriman
Quickly going downhill in service and selection. I imagine this will be an online store soon enough... hope people figure out how to properly measure themselves.
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April 2023 by Farrah Honabarger
Took my son there, didn't have an appointment , staff was friendly from them getgo. We signed in electronically, the wait wasn't that long at all . Arian helped us, and was awesome! The place just flows, and everyone was great! Thank you Arian and all of the staff for everything! We look forward to getting AJs suits and formal wear from there in the future! We appreciate all of you!
