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February 2024 by Jennifer Murdock Harris
Anytime I have been in Sally Beauty, the workers have friendly, knowledgeable and helpful.
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April 2023 by Kay Huprich
When I went in there they treated me like I didn’t know what I was doing. They kept asking me if I needed help finding anything like they didn’t want me in there. I felt like they were rushing me to leave. I was just browsing for stuff I could use for my shop. One of my friends said they were rude to her too. They didn’t take me seriously until I gave them my Sally’s rewards name.
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August 2021 by Kerigen Stackpole
Seemed very short staffed. Poor girl was running to 3 different customers to help and answer questions. She answered all my questions and told me other things that I would need that I didn't know I needed because I'm used to buying hair dye at like a pharmacy and those boxes come with everything you would need. But I didn't know that the boxes of hair dye at Sally's didn't come with everything. Saved me another trip!???
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July 2021 by Autumn Wentzel
Absolutely do not shop here! Would rate 0 if I could! Walked in and was immediately harassed by the worker about my hair color! Was laughed at and demeaned for the choices I’ve made with my hair! I don’t know if the woman working was the owner/manager but I sure hope not! Learn better customer service!
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July 2021 by Bridget Cflo
I was asked if I needed help and shown the product I needed but there wasn't a single smile from the 3 employees as if they were bothered by my presence.....
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May 2021 by Nicole R
I have been a licensed Cosmetologist for over 13years and always have used Sally Beauty for my salons products. Today I came to return an unopened box of peanut clippers 4days after purchase. I had the original form of payment and receipt. Not only was I refused and told it says it on the receipt no returns for clippers with attitude and the box being thrown at me but then a manager walked over and attempts to make a scene. She argued with me about not being able to return it even though I hadn't argued I said no big deal and was already heading out the door. I stopped her while she argued and stated it wasnt that serious and took the clippers and my receipt and left.I knew something wasn't right so I read the receipt and in print it says all clippers sales are final, however it says you can do a return within 60days if the box is unopened and in it's original form with the receipt. I called corporate and they stated the receipt is correct and what should have happened is the store offered to call to get the approval from corporate since I had everything for the return. Corporate stated it sounded like they just didn't want to serve me. I agree for whatever reason they didn't want to serve me. And for whatever reason the manager wanted a confrontation. Corporate quickly called another store. They knew what the receipt policy was for clippers and it took them less than 5 minutes to issue the refund. There wasn't even a second thought. Customer service is everything and I hope this brings awareness that ALL people deserve respect and to be treated with dignity and service.
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April 2021 by Sara Ortez
Very friendly and helpful. Clean and not crowded.
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April 2021 by Alisha Newlon
Staff was so helpful and nice@
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January 2021 by Tamara W.
I have never been more appalled. I have been a licensed Cosmetologist for over 13years and always have used Sally Beauty for my salons products. Today I came to return an unopened box of peanut clippers 4days after purchase. I had the original form of payment and receipt. Not only was I refused and told it says it on the receipt but then another employee who looks to be the manager walked over and attempts to make a scene with her confrontation. She literally tried to argue with me even though I hadn't argued. I stopped her and stated it wasnt that serious and took the clippers and my receipt.I knew something wasn't right so I read the receipt and in print it says all clippers sales are final, however it says you can do a return within 60days if the box is unopened and in it's original form with the receipt. I called corporate and they stated the receipt is correct and what should have happened is the store offered to call to get the approval from corporate since I had everything for the return. Corporate stated it sounded like they just didn't want to serve you and this is not the Sally Beauty way. I agree for whatever reason one can only assume they didn't want to assist me. And for whatever reason the manager lady wanted to come over and try and argue. Corporate quickly called another store and when I came in that store they were shocked that the other store refused me and wanted to argue over something they were wrong about. They knew what the receipt policy was for clippers and it took them less than 5 minutes to issue the refund. There wasn't even a second thought. Customer service is everything and I hope this brings awareness that ALL people deserve respect and to be treated with dignity and service.
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January 2021 by Tiffanie Staskey
This is the only sallys in or near canton that was actually open until their posted hours. They didn't have a few things I wanted but im just so grateful they actually stayed open during their business hours! I drove to 3 different sallys around this area one next town over and they all were closed before posted hours. Including their covid hours that they tell you when you call. Thank you for being better then the other sallys. And saving me from almost buying the sketchiest hair dye from hair world because I just needed it!
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September 2020 by Mar W
I have never been more appalled. I have been a licensed Cosmetologist for over 13years and always have used Sally Beauty for my salons products. Today I came to return an unopened box of peanut clippers 4days after purchase. I had the original form of payment and reciept. Not only was I refused and told it says it on the receipt but then another employee had walked over and attempts to make a scene with her confrontation. I stopped her and stated it wasnt that serious and tool the clippers and my reciept.I knew something wasn't right so I read the reciept and in print after all clippers sales are final however it says you can do a return within 60days if the box is unopened and in it's original form with the receipt. I called corporate and they stated the reciept is correct and what should have happened is the store offered to call to get the approval from corporate since I had everything for the return. Corporate stated it sounded like they just didn't want to serve you and this is not the Sally Beauty way. I agree for whatever reason one can only assume they didn't want to assist me. Corporate quickly called another store and when I came in that store they were shocked that the other store refused me and we wanted to argue over something they were wrong about. They knew what the reciept policy was for clippers and the refund was issued in less than 5minutes.
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August 2020 by Jamie Rich
This Sally's is never open when they say they're going to be 9 a.m..... haIt's 9:10 am the girl working is standing inside at the register looking at her phone all the lights are offShe clearly saw me and still not open.... Hmmmm
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May 2020 by Bad Wolf
They're not doing curbside. Should update their store to save time of customers.
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November 2019 by Ruby Flores
Wow! So rude, shop elsewhere
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September 2019 by Lois Roush-Hintz
I want to highly compliment Tiffany, the Store Manager, of the Belden Park Crossings Store, in the Target/ Kohl's Plaza. I am originally from Ohio, and returned here to retire. I was the Store Manager of the Sally Beauty Supply, in Mt. Pleasant, S.C. for 7 years ( 1989 to 1996). When a person was a Store Manager that long, we can recognized a Wonderful Customer Service-oriented person.