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February 2024 by Sue Fryberger
The young lady that waited on me so informative and so pleasant. She spent time explaining everything to me. I am very happy with my experience there and the phone I chose
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December 2023 by Jacob Evanich
Chel was very helpful and pleasant to help me out! Informed me of all deals that are possible and got me with a new phone asap! Was a great experience with her!
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November 2023 by Beth Louise Veronica
5 Star Service! Alexis helped us set up a new account & phone AND even established a new phone fir my son - 1,200 miles away at his local Verizon store, she was a tremendous help, even stayed after official store hours to finalize everything and ensured all was working properly. A lifesaver!!
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November 2023 by Sara Sullivan
Fast service, the sales rep was busy with multiple customers but she took excellent care and answered all of my questions. Very satisfied with her knowledge and honesty.
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October 2023 by Ron Hundsrucker
Outstanding customer service. The young lady that helped us set up our new iphone 15 Pro was extremely knowledgeable, patient, and helpful. She humg in there untill all our questions were answered, our old phone was copied to the new phone, and the new phone was working ... all while explaining the nuances of the iPhone 15 Pro... and took the time to install our new phone accesories as well. She said she has only been working at the Maple St store a month or so, but she is an old pro.
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September 2023 by Dakota Rovnak
Like the other reviews mentioned, Alexis was AWESOME! So friendly, efficient, patient, and knowledgeable! We would definitely recommend this Verizon store!
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September 2023 by Alexis Sommer
The best Verizon store in the area. The staff is very friendly and no wait times. They set up your phone and make the whole process smooth and painless. Highly recommend this store for your Verizon needs!
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August 2023 by Norm Clark
I have been a Verizon customer for around 15 years. This was the best experience and service I have received since becoming a customer. Alexis was great, and not only did she make my phone replacement she found some adjustments in my account that saved me money. Dont go to Belden, go here.
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August 2023 by Donna Fleck
Went in b/o problems with phone. Alexis was so helpful. She help me look at what offers I had based on my 17 years of being a customer. No pressure . So knowledgeable and efficient.
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July 2023 by Kristen Kaplanis
Alexis at the Washington Square Verizon store was fabulous! She was awesome and friendly! She took the time to look for deals to save on my bill, was knowledgeable about the products, and patient with answering our questions! She transferred all the data to the new phone and made sure everything was correct and nothing was missing! Alexis’ customer service skills were above par! Thank you for a positive experience!!
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July 2023 by Brian Horne
I had to get a new phone and couldn’t have had a better experience than at the Washington Square Verizon store. Jason had me set up with a new phone and everything transferred from my old one in less than a half hour.Great customer service! Thank you!
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July 2023 by Joey Cayabyab
Our experience with Garrett while we make our decision to move forward with a new phone for my wife and me was easier. He was patient and help us with our final choices without being pushed to make a decision.
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June 2023 by Tim D.
I was looking to upgrade my old phone and it couldn't have been a better experience. Alexis was extremely friendly, helpful, and made sure everything I needed was taken care of. I would absolutely come back to this location again if I need anything in the future.
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June 2023 by Missy Tolbert
I went to this store to fix my account. Alexis was extremely helpful. She greeted me right away and I did not have to wait! She helped me cancel things that I did not need on my plan. She even called the tech support instead of just sending me away to do it myself! I highly recommend going here if you need help with anything. I had a much better experience here then the main Verizon store on Dressler.
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June 2023 by Makenzie Littleton
Alexis was so friendly and extremely helpful. Purchased a new phone and she was awesome from start to finish! Highly recommend her and this location!