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December 2023 by Rachel Walentik
The staff was all very helpful, was able to leave same day with my dressers. When collecting the furniture, the gentleman took care of how they handled everything gently. The price was great and they were willing to work with my budget will definitely return next time I need new furniture.
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November 2023 by Ernest LIN
Leila is awesome. She is super patient and nice for any questions we have, and provides good service and price with the professional suggestion as well as help us look for furnitures. She is the best!
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November 2023 by Kim Brown
Kayla B. is great! Cheerful attitude and great customer service. She listened to me explain what I wanted and needed and got me what I wanted! If you’re ever in the market for good furniture without a person hovering around, go see Kayla!
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November 2023 by Jake Darvas
Great experience shopping at the Ashley Outlet. Bill and Jen were fantastic and helped us get some great furniture at an amazing price. The coffee table and end tables fit our space perfectly. Everyone here is genuinely friendly and welcoming. We will definitely be coming back in the near future.
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November 2023 by Diane Townsend
Matt was very patient and kind! He even made shopping fun! We are very happy with the furniture we picked out! Thank you Matt for a great shopping experience! We will be back for more furniture great quality and selections!!
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November 2023 by Dallas Banner
Awesome deals!!! Tyler went above and beyond helping us find our perfect living room set! Friendly staff even helped lend us a hand loading the truck! We Would definitely recommend them to anyone looking for good quality furniture!!
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November 2023 by Danielle Bruner
Tyler and Eric were so helpful while picking out our bedroom set! Not only was it affordable, but they were kind and made the process seamless. We will be back for our living room furniture soon!
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September 2023 by Betsy Molina
I was very pleased with Bills service. He was very patient and understanding. I was very indecisive when I walked in the store and left with a great selection and decision. I will recomend him to my friends and family
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September 2023 by Andrew Moore
Nate was excellent and patient with me as I worked towards making a decision. I am very happy with my new end tables.
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September 2023 by Anita Klembarsky
Customer service was awesome, Bill helped us from the moment we walked in until we were through with the transaction! Questions were answered and not shuffled aside for someone else to answer. Knowledge of the product was so helpful in the decision making. We will be doing more business in the future!!
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September 2023 by Steve Korey
Had a great experience at Ashley Outlet in North Olmsted. I was greeted at the door by the Sales Manager, Nate and told him I was specifically looking for (2), low profile side chairs. He walked me over to a few options on the floor. There were two options that I was considering. He gave me a great price after speaking with Store Manager, Bill. Purchased on the spot. Set up delivery for within (2) weeks. Very easy and smooth process. They had exactly what I was looking for. They were friendly and transparent and flexible through the buying process. We have been Ashley brand customers for years and will continue to be.
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September 2023 by Kun Sam
All the staff at Ashley Outlet in North Olmsted are professional, friendly and courteous. Thank you so much for helping us in making the purchase process of our new living room furniture goes smoothly. We really like these Warnerton power recliner sofa, power recliner loveseat and power recliner armchair.
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September 2023 by ام فهد
If I could give zero stars I would. First of all you enter there store and the workers are nice and welcoming and help you with everything. But then When you buy the furniture 1 it took to long to arrive 2 almost all the furniture had a scratch or broken/missing piece. But then you receive them in a good position and they are clean and everything. But then after 13 months the bad stuff. I bought 2 couches and 2 loveseats and they were good when they came but now if you see them the look like everything but coaches. They make noises and the cushion are now flat and so I called they said that they can’t return it because I passed my 1 year warranty. They know that the furniture will start to look like that after a year that’s why they made there warranty expire within a year. Before I bought the stuff I looked at bad reviews and I didn’t believe them but now it happening to me and I know what they meant. So for everyone that thinks Ashley is good it is the worst place to get your furniture from. This a first and definitely the time I am buying from Ashley
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August 2023 by Ibrahim Mustafa
Tyler (the gm I believe) and Bill were unbelievably helpful in assisting me with buying a mattress, bed frame, night stands, and more. I can not emphasize enough how amazing the customer service is in here from the moment I walked in until I left. I got exactly what I wanted, how I wanted it, and in such short times notice. it’ll be available for pickup at the store way sooner than I expected which is amazing. All of these employees need a raise for their tremendous efforts. 11/10. Keep up the good work team.
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August 2023 by Tina Lenx
1st time I have ever visited Ashley Furniture Outlet, thought it was going to be over marked furniture like every other furniture store. I ended up walking out buying a couch, loveseat, and an end table for around $750.00 out the door! Beautiful furniture to select from. I am going back to buy a beautiful dining room table. Not only the prices but they warranties can’t be matched on their furniture. Thank you to the store manager for showing us what you had and the deal you gave us.
