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July 2024 by Taite Gaietto
My representative was very helpful and knowledgeable with the products.
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June 2024 by Darnasha Mcgraw
This is by far the best store in Ohio! I walked in and asked Kenn to sale me on a phone (meaning… telling me about all the perks, positive's and negative’s) Kenn showed me 3 different types of iPhones… & explained the pros and cons) he had so much patience and answered all the questions that I had! Kenn also informed me on the other accessories that I could add to my plan for very little cost. Which was my new Apple Watch and iPad! I walked out of there paying less than 200 for the newest iPhone, newest Apple Watch and a iPad! You can’t beat these specials or customer service! These guys even found a way to get me a phone case and tablet case! #1 in customer service and support. Thank you again Kenn, you’ll forever be my go to guy when it comes to my phone or any other electronic devices.
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June 2024 by Briona Augustin
My husband and I walked into the North Olmsted AT&T and were instantly greeted and were assisted by a very kind and helpful customer service representative. He answered all of my questions and made my husband and I feel very comfortable. I was very pleased to be able to walk in with an iPhone 13 and come out with an iPhone 15 Pro Max. The trade process was took a little while, but it was worthwhile.
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June 2024 by Sunny Day
Shout out to Josh at the North Olmsted store! Gave me some great info about filing a protection plan insurance claim online. I called 3 times before I got him, and Josh was the most helpful person of anyone I spoke with at AT&T! Thank you!
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May 2024 by Rob Hoelscher
Josh and the guys did a great job helping my wife and daughter purchase new iPhones. Getting their data transferred and setup was a breeze. Highly recommend this store.
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March 2024 by Jess Lynn
The associate that waited on us was awesome! Gave us several options and broke things down in leimans terms! We were so pleased with things we bought the guys lunch! Awesome customer service.. exceeded all expectations and then some! Great team of representatives at this location for sure!
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February 2024 by Maria Thomas Green
Ken was great. I needed a new phone and he made a recommendation, helped me pick accessories, explained a promotion, started the transfer process, realized it hadn't completed properly and redid it, and gave me instructions for checking the transfer and turning in my old phone. It was the easiest phone purchase I've had.
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February 2024 by Cheryl Leece
Josh and Ken were extremely helpful in my time of need. He helped set up my wifi account and nobody else would help me. Thank you Josh and Ken
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February 2024 by Jill Petty
Needed a screensaver and they’re out. New phone so item should be on hand
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February 2024 by Carol Lyles
This is the best att store in the northeast Ohio area. I broke my flip phone and took it 1 att store. They could not retrieve any info from my broken phone to put into the replacement phone. I took it a second time hoping they could retrieve my info because the top of the flip phone was not accessible but the bottom was. They still could not retrieve the info. I took it to the North Olmsted store and within 15 min. Josh was able to access the info and retrieve all the info from the old phone and transfer it to the new phone. Thank you Josh for saving my much cherished pictures and contacts. Can't thank you enough. They know what they are doing! Highly recommended.
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February 2024 by Nathan Glade
My visit to the North Olmsted AT&T store was one I won't soon forget. Upon entering the establishment I was greeted by a cheery fella by the name of Antonio. I explained to him how I was looking to set up a new plan, separate from the shared plan me and my wife have so I could contact other men without the worry of her discovering my secret. He was very understanding of my plight and set me up with an iPhone SE at a great price. Thank you Antonio, and thank you AT&T North Olmsted!
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February 2024 by Josh Cole
Definitely the best AT&T store around. I recently went in to upgrade my phone and found out they can get me set up with Direct TV Stream. Whole process took about 15 minutes. Happy to report I’m finally done with Spectrum and their ridiculous prices.
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February 2024 by Wonbeom Cho
I don't know how to pay Kadijan a compliment enough. She was just amazing and the best ever. I am an associate minister of one small church at middleburg Heights. So my comments for her would not be powerful enough. But I can't just forget what she did today for my church member who lost his vision. Kadijan made the member's Apple Watch work properly so that he may use it to communicate with his wife in emergency situation. Please do not say it was easy; she struggled with another staff at AT&T Service tech support at least more than an hour. It was not easy at all. She was patient, gentle, but friendly, and smart. I want the manager of AT&T store at North Olmsted remember her name. She is Kadijan. Even I want to explain everything in detail to CEO of AT&T so that he may remember her name. I believe she brought my church member's vision back. I will definitely recommand her to all those who need a service of AT&T. Thank you for reading.
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January 2024 by Erik Halaska
Staff is super helpful and Informative!
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January 2024 by Colin Richard
Store is wonderful, best customer service I've ever had since starting with AT&T. You should not go anywhere else
