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February 2024 by Donna Carlton
Great staff. Always helpful.
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February 2024 by Jelena Petrovic
I went not once, not twice, but three times to get the right bulb for my rear brake light. Each time the associates would claim the other was wrong because my light was not working, the third said it must be my electric. I paid $100 at a mechanic to just look at the issue, turns out it was the wrong bulb. Wasted my money for nothing. Who hired these people?
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January 2024 by Phil C
Every store I've shopped at has been consistently good with service. They all seem to be pretty helpful. AutoZone is a good store.
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January 2024 by Tim Hollo
Sofi swapped out the battery in record time! 8:00 PM on a Saturday. Thank you!
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December 2023 by Rachel Vance
Very helpful staff. Decent prices
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November 2023 by Gregory Schneider
AutoZone has all of the car parts that you would need. They also have great customer service
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October 2023 by Angelique Robinson
Dan was awesome he helped me out with my car he is definitely a great employee I truly appreciated his help
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September 2023 by Carmen Luna
Today my second time here I ask if I can use my rewards and they told me noFirst time I had on my car dashboard some lights I ask can u check wat it is with the scanner they said they don’t know I’m a women so idk much but in California I never had any problems with autozone idk if I explain my self right ?
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July 2023 by Mike Flachbart
great people here, so much different than the trolls who reside in the rocky river, center ridge road location
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July 2023 by Daniel J.
My cars battery light came on yesterday and everywhere else i went for a potential battery replacement gave me an estimated 1-2 day wait period. I came to auto zone just to find out there was nothing wrong wrong with the battery or my alternator aside from minor corrosion on the positive terminal. Zac assisted me with my dilemma in less then 15 min. The battery light is no longer lit & my car is running perfectly. Excellent service!
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July 2023 by Ed M
Zac C was amazing. Helped me not only find the correct replacement bulb but came out with the neccessary tools and helped change it out! Great service and knowledge! Bravo to this store!
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June 2023 by Rochelle “misshairdoctor” Edwards
Great customer service found good deals and I was helpedRight away! Thanks for the kindness hard to find in auto part business!
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May 2023 by K T
Helped me out with battery and engine air filter. Thanks Matt and the west side lorain auto zone.
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May 2023 by Rose Cottrell
Went in looking for a few things for my car there was a gentleman wearing a blue hoodie at the front counter watching videos on his phone didn't greet me when I walked in the door nor ask if I needed help looking for anything so when I went up to him asking for something he gave me a nasty look and said he's never heard of it and said if they had it to be an aisle 2 and didn't even help me look for it or offer to help. His phone seemed more important won't be returning. Overall rude and horrible customer service
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March 2023 by Theresa Caruso
*-Extremely helpful, as always. Great friendly staff.
