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April 2024 by Avril M.
They fixed my husbands watch for free thank you for the kind service there are also some cool watches and grandfather clocks inside.
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October 2023 by Erika Sherman
The store everyone was so kind, welcoming, & helpful. I am so entirely thankful they helped to fix a piece of jewelry for a special anniversary. Thank you so much for being so wonderful. Everything in the store is beautiful & the prices were above and beyond reasonable. Highly recommended!
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October 2023 by Melanie Morrow
I love everyone that works there. They make you feel like family. No matter whether I’m in to buy something big, or getting something small repaired. Great business to work with.
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August 2023 by Patsy Kelly
Superb customer service- moved a grandfather clock. Would give 10 stars if possible. Thank you!
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June 2023 by marty kuppek
Fast friendly service, everyone seemed happy to see me even though I'm a stranger.I had two watches repaired, my Seiko needed a new Chrystal and one of my Citizens needed a battery.They were both taken care of at a reasonable price and included original parts where possible.I will trust them with my watch repair needs from here on out.
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April 2023 by nicole
the only watch shop ive been to, and the only one ill ever go to. they go above and beyond for customers, fair pricing, beautiful jewelry, watches and clocks. if you like Bulova they have wall clocks by them and grandfather clocks. they specialize in Bulova i believe. great family business to support. highly recommend.
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March 2023 by Mustafa Zayed
i hear there the best. I will be visiting soon for repairs, they have been highly recommended by a few associates of mine.
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March 2023 by Dan Fry
David was fantastic. He was able to fix our clock quite affordably
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January 2023 by Julia Jurgenson
I got my first Rolex, and was referred to Basch’s by a local jeweler for an appraisal and to have some links removed. The employees here are knowledgeable, friendly, and helpful. I knew nothing about the Rolex and with the help of Angela and Mary( I think this is her name) I was able to get some education on it. It’s hard not to feel stupid when you’re talking to experts that deal with this stuff everyday, but they were patient and made me feel comfortable. They explained everything and took great care of me. I recommend this place to anyone in Cleveland and surrounding areas!
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January 2023 by j. bigfoot
My local jeweler sent my Bulova Accutron here to get fixed. One of a kind watch and they did a great job
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December 2022 by Edward A Milliron
We've been going here for twenty years. New purchases, repairs, sizing. Their quality is the best, and service is fantastic. Norm knows Diamonds and can help you with your selections. And Norm knows timepieces. His staff are the best on repairs.
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November 2022 by Char T.
excellent customer service!! fast repair of my wall clock at a very reasonable price!!
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November 2022 by Robert Friedrich
Needed help with old jewelry; created a man's ring and fix my German watch. Thanks Bob
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October 2022 by Robert C.
I had two very special watches which were in sad condition. A beautiful beloved Bulova and an Elgin pocket watch, both family heirlooms. Both needed extensive repair and cleaning. I could not be more pleased with the results. Both are beautiful and working as they should. From time to time I will take the Bulova back for a tuneup (I gave the Elgin to a family member). And each time they do great work. If you have an important timepiece that need repair this is the only place to take it. No disappointment here. Plus the staff is super friendly and knowledgeable. A+++++++++
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September 2022 by Breann Taylor
This is wonderful local jeweler who really cares about the customer. Your always greeted with a smile every time you go in and on the phone. I brought them my diamond engagement and wedding band that had been previously soldered that I smashed in a sliding door at work. They were able to fix it and it looked brand new!! They were amazing.Basch’s gets my business repeatedly every year and they are still awesome.
