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February 2024 by Mickie Rinehart
I needed assistance with some confusion over my prescription and instead of being helpful, the pharmacy staff became aggressive with one telling me to shut up so he could talk. No patience or empathy whatsoever
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February 2024 by Brianna Crise
Sometimes, it's hard to find something if you are looking for a specific brand, so you might need to grab an off brand item. Other than that, they have most of the items you might need for a quick trip if you forgot something you need.
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January 2024 by Justin
Store sucks ugh,customer service horrible front of store ,if I can just use self checkout I do just to avoid a cashier, have such attitudes quit ur job if u hate it ,and the prices are double if not triple for food and drink items ugh
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December 2023 by John Lechner
If I could leave minus stars I would!!!! Was having a problem filling a RX. While talking with someone behind the counter, they decided to close the pharmacy for 1/2 hour
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December 2023 by Kevin Busdiecker
An employee was very observant and went out of his way to help me
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November 2023 by Min Hran
Pharmacy staff was patient and effective and looked for ways to save me money. Altogether a positive experience. Highly recommend.Made an appointment here after another CVS cancelled my vaccinations appointments with no notice. Difference between this pharmacy and the first was night and day.
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November 2023 by Zeinab Almarid
I was helped by a lady named karen the other day and she was very rude to me and an older gentleman that she helped before me. She kept helping everyone and kept ignoring the fact that I was waiting on her to help me too. Also looked like she hated her job. If you don’t like your job don’t take it out on customers. I will not be returning to this cvs because Karen was acting like a Karen.
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October 2023 by Sheila
I'm older than dirt (82), and have used this pharmacy since the store opened. I both walk in or use the drive up service. I'm asked if I have any questions, or had new meds explained to me. Despite the frequent phone calls, customers at the drive-in and walk-ins, they stay cool, professional and polite. I always say they're like air traffic controllers! I give them a 10!
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October 2023 by Gordon Shumway
Impossible to get anyone from the pharmacy on the phone,they deserve zero stars , after the menu talks you around in circles, they suggest downloading the app. What a waste of time
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May 2023 by Alberta Monteleone
Have used this cvs pharmacy years for my daughter's medication. For the past 1.5 years the pharmacy has beenAWFUL!. CUSTOMER SERVICE is non existant or rude at best. Out of med smy daughter has used for years! No care on their part for mistakes leaving my daughter for weeks without an antiseziure med she takes daily. Horrible communication . Very uncaring to get things done properly. Transferring prescriptions elsewhere today!
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March 2023 by John
Do not come here for prescriptions. They kept telling me my son's medicine wasn't ready. After a couple weeks they found out it was back ordered. Tried telling me they told me this. They straight up lied to me and could care less. You've been warned.
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February 2023 by Stella Davis
Our usual CVS was out of stock in the medication my husband uses so the prescription was sent to this one. I’ve never met anyone as unhappy to do their job as this pharmacy staff. The pharmacist interrupted me constantly trying to “explain” to me how my insurance works even after I told her we’ve gotten the prescription several times at another CVS and we’ve never had to pay the $1200. The pharmacy techs were rude and spoke to both my husband and I like we were children. We had Walgreens transfer the prescription and had 0 issues getting it filled and walked out paying nothing, just as we usually do. According to Walgreens they were most likely trying to process through our secondary insurance despite us telling them not to.
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November 2022 by Scott Schuerger
The nastiest collection of workers I have ever seen at a CVS, let alone drug store. Everytime Ive had to pick up a prescription for my friend, I am met with the meanest pharmacy tech in Ohio. 30ish plain looking woman with dishwater brown hair and glasses has a permanent scowl on her face and the attitude to go with it. Just now I went to pick up some supplies and had to deal with the older black woman who was the cashier and she couldnt be bothered to show me where something was that i was having trouble finding and gave an attitude when i asked. Something has got to be rotten with management because to have such an across the board bad crew stinks of poor leadership. Im never going back there again. Life is too short and there are plenty of other drug stores. Youve been warned.
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November 2022 by Kate Faulhaber
The managers at this location have been nothing but super helpful when I have questions about sales or product in the store…Becky (one of the managers) especially is so sweet and so willing to answer my stupid questions which I’m sure she’s already had to answer 6 other times that day. Thank you! ?
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November 2022 by Mr H
These Pharmacists are rude and take forever. Do not go here. Try Walgreens on Columbia and Lorain instead.
