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February 2024 by Matt C
1 of the best of these I have been too. Bigger than other locations with more selection.
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January 2024 by Diane C. Patrick
Excellent customer service.
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January 2024 by Joeely R.
If I could not even give 0star I would. This girl did a “refund” which she clearly didn’t know how to do she charged my card again for the amount I was exchanging and it’s been a month that I’ve been calling dsw customer service and they still haven’t refunded my money thanks to the horrible mistake this girl did. I will never shop at this store very expensive and horrible customer service.
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December 2023 by Janie Mickol
Just an ok store.
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December 2023 by Brooke Jesse
Nice selection of shoes & accessories.
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December 2023 by Jr jr
Come it's a hole. So unorganized
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August 2023 by Pat Den
North olmsted, Ohio. Store manager is never very helpful or friendly. I much prefer crocker in westlake, their store managers go out of their way for customers.
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August 2023 by Sherie Plaza
I wasn't impressed. The prices are outrageous and not one wide width shoes.
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July 2023 by Branden Nyfenger
The young sales rep on the floor was extraordinarily rude and unhelpful to me. This place's saving grace was the friendly young ladies who happened to be behind the checkout counter when I went to purchase my shoes. Everything seemed overpriced as well. Even given the fact that shoes have increased in cost, this was astounding. Last fall I got a nice pair of shoes for work at under $35. This visit everything not on clearance was in the price range of $60 - $100. It was very disappointing.
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January 2023 by Steve Tishko
Wide selection of men's dress and casual shoes. And online ordering is also available. Different manufacturers sizing definitely runs askew from standard US sizes, so try before you buy.
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October 2022 by Michael Hayes
My girl takes me there. It's very clean and there are every price range I can see.I often see better prices on shoes than at you know who..She found a gift for my sons little girl for $6.00 which was good. A purse with lotions.I always have fun there just watching.
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October 2022 by Juliette B
Desire at the Great Northern DSW in North Olmsted was incredibly helpful with my return of an item I purchased online.She made my experience super easy and refunded my card and was able to reorder the appropriate size needed and had them shipped directly to my home instead of having to return to the store to pick up.Thank you for a fantastic shopping experience!!!
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September 2022 by sparky larky
Got a nice pair of sketches sandals for 45 bucks.
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August 2022 by Elisha Paletta
I love DSW. All of their stores have the best selection of shoes. In the same day , I purchased Jessica Simpson red heels at Dillard for $89. Went directly to DSW after looking for shoes for another event, saw the same exact Jessica Simpson heels for $49. I bought them of course and returned the overpriced pair. DSW is also has the best return policy ever on shoes. Of course they cant be worn but they definitely make the return process as easy if not simpler than purchasing. I love DSW! Y'all are the best!!
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February 2022 by Heather Lockport
Good selection kinda pricey