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March 2024 by Samuel Petrovets
Have great donuts always fresh!
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March 2024 by James Tanner
Great apple fritters, ice cream, donuts and coffee. Super way to start, continue or end your day!
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March 2024 by Alexandria Jackson
Everyone is very nice and I got my items
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March 2024 by Daniel M
I realize this is a new location and has bugs to work out, but WTH. Went to get my order and got to wait five min while the prep person played with her phone, scratched her hair, greeted me (finally) with "What you waiting on?", then proceeded to make someone else's food - without gloves, and her long fingernails that were just scratching her hair - and there were eight more orders on the counter that needed working on. Two other employees on the window and their bagger were too engaged in their giggling to stop and assist me.Finally handed me a dozen donuts, unsealed and unbagged, and I had to tell that same counter person where the bags were after she informed me "We don't have bags that big" and out came the phone again.Skip this store entirely and go to West 210th; it's worth the five min drive. They have a clue what they're doing there and actually treat you like you're a paying customer, not some distraction from their playtime on the phone.Parking: Only restaurant I've EVER been to that has only parallel parking, except for a few spaces behind the restaurant that all the employees have taken
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February 2024 by Desiree B.
Please be mindful that if you order through the app and they don’t have the item in store, you will not be refunded. This happened to me today on 2/23/2024 and they only offered 1 pastry at a lower price to compensate for the problem. I just want my money back. If I had taken the pastry, I would have been losing money. I had to contact customer service and now I have to wait to get my money back. This was extremely frustrating because the item I ordered was being promoted today. Don’t advertise items that you don’t have. I’m not coming back. Im tired of the inconsistencies with my orders and this was the final straw.
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February 2024 by lynda hicks
ordered a bagel toasted with cream cheese. And a medium ice tea my favorite items at dunkin. Food and service was great!
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February 2024 by Dar Rider
Great location. They do some delicious breakfast sandwiches with those tasty croissants. ?
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January 2024 by Rachel Halaska
I would give this place a negative star rating if possible. I have ordered online several times and my order has been wrong but what did it for me was the coffee I ordered yesterday that had mystery gunk inside of it. I wish I could post the picture as it is very disturbing.
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January 2024 by Tianna Ruffin
Me and my boyfriend both wanted a Large hot chai latte and we asked several times, the cashier looked us straight in the face and said yes it’s a large, and the lady making our lattes was a b!tch when we asked for a large and said “we’ll you paid for a medium so…” instead of just offering to make them again and have us pay a little bit extra and things would’ve been fine but no she decided to act like that the day after Christmas. Very disappointed because me and him go here a lot but we won’t be making that mistake again.
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January 2024 by Robert Chikik
Aways good.
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December 2023 by Aleah Wheeler
Amanda (band Nicki are absolutely amazing every time I go in ! Also the 2 guys that are usually with Nicki! Extremely kind and helpful!
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November 2023 by Janeria Horton
No drive thru. Me and my husband went inside, traveling from out of state, it was the closest to our hotel. We felt very uncomfortable being stared at by the people eating inside because we are black. The food was not good we did not eat it at all the bacon was soft. The bag my sandwich was in was all greasy like the sandwich was prepared on it. The coffee was nasty and the tea..the waisted over 21.00 ??
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October 2023 by Thomas Kemmett
Good coffee, good service, tasty donuts.
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October 2023 by Genevieve Dilan
The coffee is good, but this is a cramped location and there is NO DRIVE THRU -So it's quite inconvenient to stop through here esp because the parking lot is so small, there is always a line and they run out of things very quickly. I would just go to a different location.
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October 2023 by Bree Ann B.
I went to dunkin in north olmsted at 26963 lorain rd sunday morning and a women named chelsie was working the counter. She was a c u next tuesday lets put it that way. I walked in and she automatically was in a grumpy mood. She rushed me the entire time while ordering and when i changed my mind and wanted 6 donuts instead of 5 she threw the bag on the counter and ripped open a box and just dumped the donuts out of the and threw them into the box harshly pushing the box towards me on the counter without even closing the box. I tried to close it but was having trouble and asked her to close it when she huffed and puffed about. If you dont want a low paying job and are upset about your life you shouldnt be taking it out on your customers. I will not be back to this dunkin location because of Chelsie nor would i want any of my family members or friends to have such lowsey customer service. Dunkin do better. And chelsie should be let go. She needs to work on being a better person than having this job she has absoutly no respect for. My 1 year old wouldve provided better service.
