-
February 2024 by Hkmeh Saher
Thank you ANDREW PETERSEN you were very helpful for me and my husband you answer all our questions with a big smile ,great job
-
October 2023 by No Name
I'm thinking about leaving this bank Im not satisfied
-
September 2023 by David Shelley
When I went there to deposit cash into my account as soon as I walked into the bank I was greated with a welcome and the teller I had was so nice and she asked me how my day was and was interested in what I had to say I would recommend this bank and company to anyone and everyone ??????????
-
July 2023 by Teo Marzano
Nonah was extremely rude, hostile, and refused services offered by fifth third on their website. Not a great bank if you don't do what you say you do online. Bit of training required.
-
May 2023 by Keith Newman
The heavyset female blonde office worker(not a teller ) has a poor attitude. Non-professional and probably needs to find a new line of work. Looks like you need a real supervisor there to teach the employees about core values, customer, service, and relationships with clients. I will be moving to JP Morgan as soon as possible.
-
November 2022 by Matt Weber
I made multiple attempts to deposit a check here. Each time I was told my check couldn't be deposited. I had the check reissued from the issuer multiple times and kept getting the same answer. The answer was always "we can't deposit this check for you" and not "let's find a way to figure this out." Eventually, I went to another 5/3 branch where my check was deposited without issue. Avoid this location like the plague, specifically the people that work on Saturdays.
-
June 2021 by Bob Barker
Alec is great!
-
November 2020 by Monica Brown
This is both a five star review and a one star review. Stopped by the branch to open an additional account for my son. Experienced incredible customer service by Nonah who I had spoken to on the phone when inquiring if an appointment was needed. When we arrived at the branch Nonah greeted us, asked if we wanted water and mentioned the wait would be quick. Did everything in her power to free up a banker in our 45 minute wait. Additionally, Megan did a fantastic job with us in facilitating the opening of the account. The extremely aggravating part of this experience was listening to a banker and a customer talk personally for 45 minutes while we waited.Again kudos to Nonah and Megan.
-
November 2020 by Tareq Thabat
So unprofessional Team, I have been trying to open a bank account, and the team was so uncooperative. The drive through service, no one is on their chair !!
-
June 2019 by Vikrant Choudhary
Paige Teter was a really good and helped me get a credit card. I am grateful to her, she is very professional.
-
November 2018 by Desiree Bonet
This bank is a typical bank. We go with it because of my father's military discount really. Most of the tellers and managers are kind and courteous, unfortunately one of the older female managers is often rude to my husband and I because of personal reasons.
-
November 2018 by WENDY FEES
LOVE EVERYONE THERE, THEY ARE ALWAYS PLEASANT AND GO ABOVE AND BEYOND