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January 2024 by Maddie
Terrible customer service we bought an Xbox series X for our kids for Christmas as they were playing it it started smoking so we called the store and they gave us some bullcrap that we can’t return it for a refund because they can’t sell it full price anymore because it was opened. Well you can’t sell it anyway because it clearly broken . We then called corporate and they said as long as it’s within 7 days you can return it open or not and they still said at the store well it’s our store policy. So now we are stuck with a 500.00 paper weight because we did not want to exchange it for another Xbox we were going to buy a ps5 instead. And then the little kids they have working there hung up on us when we told them what their corporate office said. My husband has been a GameStop pro member probably longer then there staff has been working their. Will never ever shop and GameStop and we have contacted an attorney to find a legal route.
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December 2023 by stk 56
Resolved an issue with no hesitation or headaches. Great customer support.
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November 2023 by wally smith
Bought a pre owned controller for a ps4 for my cousins birthday . controller did not pair or work for his system . Called the location once this young 10 year old was able to tell me it dosent work . There saying after 15 days can’t do anything , asked for a manager and was hung up on . I would be carefull going to this location . Workers there are there to scan and disrespect customers .
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September 2023 by John Shihadeh
Ordered a game in store and got an email from Gamestop the next day saying my order was canceled because the store didn’t place my order within a certain amount of time and that I have to go to the store to get my refund.
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August 2023 by CJ Scott
They wouldn't return a binder and a pack of sleeves that was unopened even though I bought them the same day. Couldn't even give me store credit for them. How are these stores still open?
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July 2023 by Paulette Reaves
Customer service is fantastic! Sales people are not pushy and will help you locate what you can't find even if it means sending you to a different GameStop.
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February 2023 by Pickle Man Dillinbergs
This is a great place to grow your game collection and I recommend you stop by once in a while, the only downside is the trade in value is kinda bad.
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January 2023 by Sabrina Dunlap
The workers was very helpful and nice, it was clean inside and they answered every question I had!!!
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November 2022 by Rick
1 worker on phone with manager another worker stocking shelf. I was in their 10 minutes with no acknowledgement. I was going to make a purchase but customer service was non exisistant. No customer service= no sale.?
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September 2022 by Carmen Ruiz
Rude customer service Called to ask a question and was hung up two times in a row after trying multiple times to get a hold of someone in the store
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September 2022 by Jackie C
Fun store to visit..lots of fun thing to check out. Unfortunately their internet was down yesterday..hopefully it got fixed!
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February 2022 by Makaila Nelson
Great service here and i felt very welcome. I love this place!
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February 2022 by Jeremy Bailey
Staff member was very knowledgeable
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January 2022 by Wayne Bolton
Very helpful in finding my gaming needs!
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December 2021 by D.A.
The last time I was in a GameStop before they closed- they said they were no longer accepting cash payments and that in order for me to buy something- I would have to buy one of their gift cards and also that I would not be receiving any change back if I made the purchase on whatever I would buy. Have not been to any of their locations since the NES mini stock shortage- which was not their fault- but I wanted to get one for a Christmas gift for my family and no one had any. Will not shop here again.
