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March 2024 by Musa Salh
Color is good not perfect. Paint is good but body work is not good.None of my screws and clips and push rivets are as they were, not one looks OEM or close to it and they hardly fit. Missing my prop rod fastner. Missing clips that hold the bumper ends, so it flaps, and also they just left the side of my bumper sticking out more than an 1/4 inch. Not professional.Honda Accord
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February 2024 by Thomas Keating
Very efficient service. Friendly and helpful. Would highly recommend Gerber Collision.
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December 2023 by Matthew D Osmun
Phenomenal staff who really take care of their customers! Friendly, considerate service and the repair we had took MUCH less time than we were expecting. Timely, helpful communication and top notch work! Thank you!!
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December 2023 by Ralph Sonntag
All Employees I had contact with were very friendly and accommodating (including the GM). They were very thorough and kept me well informed of the entire repair process. When I received the car back and was home, I noticed fasteners missing in several places, and the replacement aftermarket headlight they installed was poor quality. (this part choice was directed by the insurance company, not Gerber Collision)I brought the car back in and in only a few hours they corrected all the fastener issues and replaced the headlight with another brand, one of very high quality (still not OEM but, CAPA certified). The paint finish and color match with blending to other panels is amazing and the whole front end of the car looks fabulous, way better than before the accident. I would recommend them for collision repairs.
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September 2023 by Jennifer Brogan
The staff was very kind and got our car in right away. They adequately communicated all delays. That said, when we came to pick up our car, it very obviously had some defects. It's almost like no one had stood back and just looked at it. Very dissappointed to have taken off of work to hurry and get the car before their early closing time only to see blatant errors. They are willing to make it right, but now I have to take more time off work to bring the car back in!
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September 2023 by Janice Gibson
Alex was amazing, so friendly and helpful. Everyone was great! And just as last time, awesome job on the repairs. Thank you!
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August 2023 by post hook
I had my vehicle repaired there due to another persons insurance company. Gerber installed a non original windshield which altered the appearance of my vehicle. They did not inform me this would happen nor did they ask for my consent. They simply took the insurance money without regard for the customers vehicle.
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June 2023 by c bass
They do amazing work and go above and beyond for their customers.Service: Painting
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June 2023 by Kimyata Hawthorne
Kept me updated with text and phone calls throughout the service. Very professional
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May 2023 by Michelle D.
16 hrs labor took12 days and I had to call on progress Finally ready for. 30 minute ordeal waiting for a passive nonverbal person to finalize my paperwork and take my credit e but their antiquated system wouldn't work. Watched her open and close a computer payment app about 50 times until I waved someone to come out of his office to help. Turn the computer off and back on no apologies just shrugs. Our software is old and doesn't work well.
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April 2023 by Joe Kubec
Got great help from Chuck Hall 2nd car to go there and definitely the only if I need it in the future!Thanks Gerber for having the finest employees... great job!!!
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April 2023 by Joshua Dykstra
Good luck getting in to get an estimate, was told 3 to 4 weeks just to look at my car
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March 2023 by yeet yeet
Very efficient, friendly and professional
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February 2023 by SUE WEBB
TOOK TRUCK IN FOR AN ESTIMATE, AFTER A COLLISION. THEY TOOK ABOUT 10 PHOTOS. HAD TO CALL 3 TIMES TO GET ESTIMATE. THEY NEVER EVEN INCLUDED OBVIOUS DAMAGE IN THE ESTIMATE. LIKE THE REAR BUMBER, THE RUNNING BOARD, SIDE VIEW MIRROR, ENTIRE ROCKER PANEL! WHEN I CALLED AND INQUIRED THEY HUNG UP ON ME! WHAT A JOKE!
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December 2022 by mitfox
I highly recommend this business for collision repair. Not only did they do a fantastic job repairing my Ford escape, but a week later I noticed my backup camera was malfunctioning. After a quick phone call they gladly repaired that too. They didn't give me any doubt or sass about it. They trusted my word which goes a long way with me. Hopefully I never need such service again, but if I do they will be the first folks I'll call.Service: Body & Trim
