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June 2025 by Richard Weaver
Home depot has just about everything you can think of with lower prices. And big.
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June 2025 by Alan Carter
Great service in appliances.
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June 2025 by James Tanner
Best of the home improvement stores. Helpful staff and you find what you're looking for 99% off the time!
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August 2024 by Bo Marie
Generally I get all the help I need... but my last interaction, I had called for, and was told, they have snapdragons...poor guy was walking us everywhere to no avail. No help in the nursery, either.
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July 2024 by Gina DeC arlo
Unexpectedly my fridge stopped 4th of July week.I went to Home Depot, N Olmsted to look for replacement.I ordered for 7/12 an LG. During this process there was a lot of root toot tooting about sale, free delivery, free installation. But what a mislead to the consumer. So distorted, quite angering once your reality hits you. Yes they tell you delivery/install is not done by plumbers or of a trade, ok but shouldnt installers be educated on on product, process, install? 7/12 came..my fridge was brought with no call when on way but they will tell you policy, they suppose to, etc. Upon arriving and little to my knowledge when it came to undoing the waterline from my broken fridge i was told they could do nothing? But HD advised that shut off within six feet , there wasn't a problem? So they stood there an watched me attempt to undo water line, but my shut off valve was broke. Never knew!! They told me to sign a paper, they had to go, other delivery's, rude, saying they left item in garage which is what they did, i didn't inspect or anything they just told me to reschedule an that then I would sign off it was inspected. The one guy wanted me to understand "they were just like Door Dashers" What!!! So best HD toots installers claiming to be that of a Door Dasher? Shouldn't a Corp want better representation? Or a consumer should just accept poor service because what, one customer has a issue over thousands, no big deal. Sad, very sad.
So today 7/16 they came back out..took the old..installed new and today Anthony and Jon, top notch installers. Nice, hard working and went above and beyond but in back of fridge, plate was bent. So in calling in to report, I am told, oh, you only have 48 hrs from delivery to report dents/dings, issues. Wth?? 1st off I didn't ask for fridge to b left, the1st Door Dashers, chose lazily to leave, they made no effort to take back. 2ndly I didn't sign off on paper for inspection for I was told to do on 2nd attempt. Had I known definitely it would've been taken. I'm told today after speaking with LG they will replace the plate in a couple of days. The big picture..this experience was awful, frustrating, disappointing an disheartening.
But that's not all of it. When fridge broke down, I went to Home Depot 7/5 again N Olmsted, I purchased a MC ice chest. I brought home, big dent on bottom, 7/6 I took back to HD did exchange, no dents found, took home didn't need for couple days so I left alone. When I did go to put items in, the seal on lid was loosely hanging, so on 7/12 I went to HD, talked to Jaime, who talked to Mgr. For I wanted to make sure no issues returning a 2nd time. I was told no problem so 7/13, I went for exchange for #3. Dealt with CSR, Surge who initially was pleasant professional an understanding.Did exchange so #3, literally got it home, opened trunk, big dent!!! I shut trunk, drove back to HD, dealt again with Surge. Now, not so professional or nice. Another chest was brought up, but along seam there was a split #4. I advised, not comfortable with that. I was then told of all the boxes that were opened. I'm sorry, should a paying customer settle for or deal with defects, because I missed that memo. Very rude an a definite attitude change. I was then told no more in store but earlier I was told 7 by Surge. I went back to appliances and the worker there told me oh Avon an R River has item. So I was being told to go elsewhere? Because of product defects? I asked for Mgr. I was then told after I made aware, I knew more in store by employee that oh they found a pallet with more. It was near an hour total in store this trip before another chest #5 was taken up front, I did the exchange, did look over all parts an finally, took it home.Clearly, I needed product, would I have tried so hard? A day off at HD is not my top choice of spending my day off at.
I will never ever again, on a major appliance, deal with Home Depot. I dealt with Lowes for a washer dryer set delivered some time ago an that exp
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July 2024 by madison kelly
i like the garden section
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June 2024 by Robert Bragg
The returns/customer service department seems to be a 20-30 minute wait every time I go to this home depot. Then I went to get mulch and what a surprise that what I needed was on a shelf that needed a loader to get it down. I couldn't even find someone to find someone to get it down. Over 40 minuted in the store and now I'm driving to strongsville home depot to gwt what i need. I should've driven the extra 20 minutes in the first place instead of wasting my time at the north olmsted home depot. I've had so many problems at this location its unbelievable. Hiring competent help is getting harder each day, I understand that but management is obviously not doing their job well at this location.
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June 2024 by Mike H
The manager on duty 5/20/24 around 10:30 am does not care about tradesmen and their time. We had a headache today that should have taken 5 minutes to correct but we spent over an hour taking care of it.
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June 2024 by Rick Ferguson
I love this store.
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June 2024 by eva cichowski
Paul the paint guy was EXTREMELY rude. We came to get stain for our deck and he grumbled, sighed and gave us attitude the whole time! We eventually had to come back later because it was the wrong color and he did the same thing! The minute he walked away he had to groan and mope. Definitely wasn’t a pleasant experience because of that. I hope he has a good day soon so he doesn’t take his bad ones out on us.
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June 2024 by nick gath
Good spot for home repair materials
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June 2024 by Mike K
If your looking for vegetables plant don't come here no help and when you ask they have no clue where anything is
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May 2024 by Johnny Cake
very disappointed in Home Depot, North Olmsted. Lately this store has gone downhill! Very poor stocking. I went to buy a 10mmx1.5 lock nut. Online said they have it in stock. Tray prtition for 10 mm x 1,5 lock nut was empty. The fastener trays in the hardware department were poorly kept. Fastener package were mixed up in their tray comartments. Many compartments were empty. They were empty because they were popular items of customers. How can HD determine their actual inventory? I went to then paint department to buy a small (1 pt,) container of RustOleum paint. No pint containers anymore. I didn't need to spend $23 on a quart of Rustoleum.In my opinion, Home Depot stocking is very poor.
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April 2024 by Mark Pollock
Didn't have shingles in the style and color that I was looking for
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April 2024 by Scott Bargenquast
Great place to shop.
