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“Went to the store for the first time on December 9th, 2025. The customer service was fantastic. I’ve been a CPAP user for almost 20 years and needed to update some equipment. The service I received was absolutely excellent. -The best I’ve ever received!! They explained all of the equipment, how it works, updated my mask and was able to answer every single question. I highly recommend this store for all your CPAP supplies.”
“Great service! Rocking Mobility did a fantastic job fitting my mom for her new rollator. They were patient and helped her find one that suits her needs perfectly. They have a ton of options in stock and Marsha adjusted it to my mom‘s height and showed her all the features. She even got to pick the color. They have accessories too! It was a great experience and Mom was very pleased!”
8AM - 4:30PM
6430 Eastland Rd Suite 1, Brook Park
Medical Supplies
“The funding specialist worked continuously for quite sometime to get my son approved for a special air mattress that he desperately needed, Thank you Theresa Bartlome
C. Hurst”
“All the staff were pleasant, professional and knowledgeable. However, I felt rushed through my appointment. They did NOT tell they could have billed my Medicare or direct me to a Medicare hearing aid provider.
I will report this to Medicare!!”
“Marvelous company. Extremely helpful. Knowledgable about their products. Excellent customer service skills. Very conscientious following up with order. Recommend to anyone in need of medical equipment. Delivery man was a delight.”
“This company was recently acquired by another larger and more established national firm ... one with an industry reputation as having the "Gold Standard" for customer service and provider outreach.”
“Christy K. is the most professional NPL rep that I have dealt with. She is informed and responsive to all of our needs, is prompt and fair. Christy is genuinely the nicest person to deal with in respects to our wheelchair needs. I will always use NPL and specifically request to work with Christy again.”
“I get anxious talking to people on the phone but It is always a breeze and such a pleasure talking to the staff. When I can’t find my daughters baby formula anywhere else they usually always have it. I am grateful for this place.”
“They ship faster than Amazon! Super nice employees and professional, courteous and caring! Been purchasing from them over 20 years! Life savers! I use a digital pad on a nerve damaged finger and my Mom on a toe.”
“Great care - really helpful when we were in a hurry looking for knee braces. Drug Mart only had a limited selection of cheap braces but we found a great arthritis knee brace.”
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“I have been dealing with Brittany and Jessica from this location in North Olmsted, Ohio for Oxygen and oxygen supplies. I have to say they have been the best at walking me through the entire process and making sure I have the correct oxygen and supplies. They both have really taken the time and have not rushed me when explaining the different types of oxygen tanks which can be confusing in itself! They both are sweet young ladies and I’m glad I’ve gotten to know them a bit! Also I believe Steve is the last driver that delivered my supplies and he went above and beyond checking all of my machines/filters. Thanks to all of them for helping a very confused but crazy fun woman!!”