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March 2024 by Dan Porter
Service was fast and friendly and they worked to get price reduced. Had to wait longer for part to be ordered from farther away but it lowered price to where I could get it all done not just piece mail it.
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February 2024 by Grand Asset
5 star service each and every time!
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February 2024 by Laura DeCrane
I found the office mgr., Crystal, to be very friendly, professional, and efficient. I waited for my car, and the appointment was conducted in a timely manner. I had brought my car in for an oil change, but I also had an area of concern. When they checked it out, they determined that the issue was due to a stupid error on my part, which required no repair and no charge. They could’ve easily charged me for a repair and I would’ve been none the wiser, as I expected it. So I really appreciated their honesty….and the polite way in which they informed me of my mistake! ?
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February 2024 by K CLE Lamd
Great place to go get your car fixed at loved the customer service.
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February 2024 by Rich S
Great service and convenient hours and location. Never an upsell. They just fix what’s needed
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January 2024 by John Paul Kleem
Josh and his staff are amazing. Fair price and amazing service. Will go back for everything I need
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January 2024 by Alex Teagle
A professional, thorough shop with fair prices, integrity, and exceptional customer service. They went above and beyond on my oil change and even found an issue I hadn’t known about. The manager, Josh, has some of the best customer communication skills I’ve ever seen. Heard him turn away a young woman who wanted an oil change because she didn’t need one yet.Will definitely be coming back. Thanks guys
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January 2024 by Dawn Pettry
I had an amazing experience at the North Olmsted location. The staff was thorough and friendly. I will definitely be back.
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December 2023 by Andrea
Josh the manager is the nicest guy you will meet! him and his staff are very honest and caring. I will continue to see them for my car needs. They don’t take advantage of you like I have been so many times from other places. Tire choice is the best choice.
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December 2023 by Ramsey Jabr
I went to tire choice I’m a former customer when it was Monro but Josh the manager was really wonderful he helped me out I’m soo glad this place is under new management he took care of of me with my tire needs that I needed my tires replaced he’s the best Josh is the man I definitely recommend people to come here for there needs they will take care of you!!!! ?
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December 2023 by Jamil
Battery died while I was in the plaza down the road. I walked to the shop to ask for assistance and Josh walked back with me to test my battery. After determining the battery was dead, he jumped my car for me. Those two kind gestures were all I needed; I drove my car back over to the shop and him and Rob had me back on the road in 35 minutes with a new battery. I really appreciated the assistance and speediness!
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December 2023 by Talitha Tabor
This place is definitely the place to go for affordable car repairs and exceptional service!!! While there I was able to have a brief discussion with their Mgr Josh. As a degreed medical professional, it is vastly apparent that no matter the profession he chooses to pursue, he is destined to help others and is as genuine as they come!!! His dedicated, experienced, and top tier crew of mechanics only highlight just how well oiled *pun intended lol* this machine really does run. Their partnership with the EasyPay program made it possible for me to get my car Cleveland winter ready in less than 24 hours without spending a dime today and while saving money at the same time with rebates! They have definitely found a new loyal customer in me, and they SHOULD find one in YOU, TOO!
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October 2023 by Julia Knotek
I had a flat tire after 5pm and called to see if they would be able to replace my tires the same day. Josh was so helpful and had me in and out under an hour. Thank you so much for getting me back on the road!
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October 2023 by Marshall Ritter
Awesome service!A nail punctured my tire on the way to work. So I called the place that was closest to where I work. I'm SO glad that it happened to be this place! They got me in within the hour, 2 new tires and I was in and out in under 30 minutes. Very reasonable prices. Fast, Friendly, and efficient!
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September 2023 by James Peers
Thought my battery died, they tested it for me (and then some)….and I left my other set of keys there and continued to drive back home to MA. Realized I didn’t have them when I got home and they were kind enough to mail them back to me! They did NOT have to do that! Really nice and amazing…even BEFORE I left my keys…that was just the icing on the cake. Thank you soooooo much!
