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February 2024 by Jim Grant
I took my sons phone in, he said the diagnostics would be free and they were. Quoted a price for the repair. two hours later and my son had his phone back. Very pleased!!!
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December 2023 by Torin Dunn
I never write negative reviews, but this guy utterly failed me in every sense of the word. I gave him my Samsung Galaxy S10e in November of 2022 because it died and I wanted him to do data recovery. He quoted me $100 and said that if he couldn't get the job done he wouldn't charge me, this obviously was a great thing. But after a week I hadn't heard back from him so I dropped by and he told me he was waiting for a part to come in. I told him that was all good and that he can call me when he makes progress. Another week later and I hadn't heard back so I called and he assured me that the part was just taking time to come in. The New Year came and went and I still hadn't heard back. When I visited again he seemed like he had forgotten about my phone and assured me that he would get back to it. I left him alone for a bit (my mistake) and didn't end up visiting his shop again until June when I decided that enough was enough. I went to go get my phone back but when I asked about progress he brought my phone out in two halves. Now I don't know anything about phone repair so I decided that maybe he was really putting the effort in and I just told me to call me when it was done. See a pattern here? In November of 2023 I came back into the store and asked again about progress. He said that he got the phone working and just needs me to buy a 64gb flashdrive for him to transfer the data onto. Great! I went to BestBuy and bought a flashdrive and gave it to him the next day. He said he'd call me back when it was done. I bet you can guess, he never called me back. I called him twice and left a voicemail both times without response. Finally I came back in yesterday (December 2023) and asked him about my phone. He asked what my name was again (which how could you forget at this point) and then brought my phone out with a post-it note. He said, "I wrote 'NF' on this which means I deemed it not fixable." ARE YOU KIDDING ME? I just took my phone and left. Now honestly I was only out $10 from buying the flashdrive (which he did return to me) but I can't believe how bad his customer service is and how slow his turnaround time is. He seems like a nice guy, but my experience in his shop was horrible. If you take your phone to him, prepare to hound him over and over again. I hate writing negative reviews, but this was insane. TLDR; He had my phone for 1 year and 1 month, he hardly responded to my calls and he never fixed anything.
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October 2023 by Absar H
I just had my samsung phone screen repaired by the shop. It looks like he did a great job. He provides warranty as well and that is reassuring. No complaints. You can tell he works hard.
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September 2023 by Kelli Leabu
Fast, great price! Been going here for years when I need a phone repair. Bill you are the best!! Thank You!!
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September 2023 by dave b
Really helpful. Bill helped out late at night. Would recommend to any one
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August 2023 by Nicholas Jirecek
Awesome service, my phone stopped charging and he was able to fix the charge port quick and easy and its been working great ever since thanks Bill! [Great Prices]!
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August 2023 by Garrett Patterson
I drive over an hour anytime I need any repairs, bill is the absolute guy, super cheap prices
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June 2023 by Ann Whitney
Owner is super helpful, reasonable and flexible.
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April 2023 by Fay Khaled
I will honestly tell you my experience. He is a good, straightforward and respectful person. My phone suddenly stopped working and had to be updated. He'd been trying all night to turn it back on, he'd stay at the shop, fix my type 6s, and he only came out in the middle of the night, trying really hard to get it fixed. It's absolutely the best in Ohio and the prices are absolutely amazing. I recommend itHe is a very nice and helpful person, I highly recommend himI thank him very much. There are no words to express who tried and struggled to unlock my phone and try to help me retrieve the data. He gave me a lot of cooperation. Thank you.
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April 2023 by Ronald Tallon
Recovered all my data from a liquid damaged Samsung phone. Took a while but I'm so happy. :)
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November 2022 by Kevin Miller
Great service. Very good place to fix or buy a phone.
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September 2022 by Elizabeth Kundla
Bill was wonderful! He was able to fix my sons brand new phone that our golden retriever decided to chomp on. He did it in a very timely and was very affordable. Highly recommend this shop!! Will be going back with any other issues I have with my families phones!!
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July 2022 by Andrew G.
Best service, advice and deals I have ever experienced. Can't go wrong here. Extremely knowledgeable.
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July 2022 by ron varney
Great store and an able owner always willing to help you get what you need.
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March 2022 by Yakov Smirnoff
I remember this place years ago at a different location. It’s still the same guy and he always will give you the best price he can
