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March 2024 by Aaron Mason
Of course the best coffee around
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March 2024 by Jesse Haile
Parking: Very good food and service!!
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March 2024 by Jack McNulty
Grabbed a quick breakfast for a buddy I wad driving to airport. Efficient staff so friendly so early in morning.
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February 2024 by Eri Kalemaj
Forget my jacket here come come back next day ask employee they say they don’t have nothing
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February 2024 by SUE WEBB
said they didnt have blond roast and she couldnt make it. ll it is is a pour over. LAZY!
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December 2023 by Brian Everett
Always friendly service! One of my favorite Starbucks locations.
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November 2023 by B J
It's way to expensive. I drove someone else
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October 2023 by Marcella Brown
There was a safety concern. Hot coffee was filled to high there was a risk of being burned. Lid would fit tightly on coffee.
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September 2023 by Parminder Kaur
I would have given zero stars if this option was available. I don't know how Starbucks hire their employees. I had a very horrible experience with one of their employee who’s name was “Drake”. He was very rude, very disrespectful. I went there yesterday with my husband and we ordered a coffee & muffin and this person “Drake” who was taking our order was little rude to us but we just ignored. We thought he might be tired or something, although at a service industry you shouldn’t behave like this to your customers but still we are all human beings, so we just ignored him. But he was another level rude first he was rude while taking a order and than again he throws the muffin to table without even announcing the name or anything. He just threw, when I went to pickup the muffin he just gave me the weird look first and then completely ignored me and started looking other side. I don’t know what was wrong with him but he was full of negative energy.Just wanted to check with Starbucks if they really trained their employees to provide proper customer service to their customers? …And to that staff as well, if you are annoyed with your job, PLEASE QUIT!!!! A lot of people are willing to work!!!!! That kind of attitude and that kind of employee is a liability to a business. I will never go there again and I am willing to tell other people even not to go there.
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September 2023 by raman parm
I can just say that the worst Starbucks I have ever been to, not cleaning or location wise but the credit goes to their employees. The worst customer service they provide, doesn’t bother to attend their customers properly, roll their eyes on their customers and being racist to their customers is Starbucks employees trade I believe. I have been to many Starbucks & I can say most of the places are same for racism. But this particular Starbucks on Lorain Road was the worst. The tall guy, who’s name starts from “D” I believe (I don’t remember the full name) was one of the rudest person I have ever seen in my life, very egoistic & Racist. It’s my request to Starbucks that please teach some ethics and etiquette’s to your employees.
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September 2023 by dasha robinson
went here yesterday, normally have no issues. but the tall blonde woman taking the orders and handing out the food absolutely terrible. i ask for a croissant. they’re out. i ask for a fall item. we have no fall items. instead of just telling me what they have, so i can stop asking for what they don’t, she just sits there. with an attitude silently. get to the window she’s still rude. asked for a cup holder she ignored me the first time and then just threw it at me when i asked again the second time. they were very dead last night. seeing as if they were busy i would be more understanding. but it was like 7pm. and i was the only car in the line. get her on another position cos customer service is clearly not her thing.
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August 2023 by Ashley Kulwicki
I never caught the girls name , but if you were running the drive through window around 10 ish this morning i absolutely have never had better service!!! so sweet and even the girl who took my order was so kind! one small act of kindness can make someone’s day! ❤️❤️
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August 2023 by Joyce L
Everyone is very upbeat and nice. Refreshers always made fresh and delicious.
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May 2023 by Gina King
Every time I come here, I get the wrong order. I don't get it, my order is simple. Definitely won't be coming here anymore.
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May 2023 by Jennah Meyer
As an ex-partner I have never seen a store ran so poorly. I have heard too many stories on how the manger will yell or give attitude towards the partners. It seems like there isn't enough barista on the floor or placed in positions properly to help the floor run smoothly. It would also put less stress on the baristas to give the customer welcoming and satisfying experience!
