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February 2024 by vidit agarwal
I just went to buy a Dior lip gloss and there was no one to assist me properly. I asked if I could get some other brand of lip gloss, but the person who assisted me didn't have any courtesy to show me even any of the brands. It was a very bad experience. Never recommend anyone to go to this store.
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January 2024 by Anna Horvath
Just wanted to thank Abby for her help yesterday, she was very knowledgeable and had a comforting personality. Thank you!
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January 2024 by Amber Williams
Ugh this company is such trash
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January 2024 by Alexandra M
Sam the cashier was unprofessional and extremely rude. Learn your sales and don’t ever make a customer grab you a sale tag because you’re not aware of what is on sale.
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December 2023 by chestana may
Had great experience, personnel very helpful..
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September 2023 by michael keister
I had such a great experience at this store. Ms. Abby was such a help to me. She helped me pick out a new concealer and made sure I was comfortable using it and liked the results. She really took her time helping me that is very hard to find these days. Would 100% recommend coming here again !!
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September 2023 by Yasmine Hasan
Went to Ulta Salon in North Olmsted and had Tahani do my hair - highlights, lowlights, and cut - and it’s the best my hair has ever looked! She did a fantastic job and was super professional. My hair has received so so so many compliments!!
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September 2023 by Zainab Alhussain
Not the best customer service , they do not give you the correct information even if you have an appointment they won’t update you if it still works the day with the specialist or not. I was waiting 1 hour to let them figure out what happened with my appointment . Tahani is the best there she came in her day off .
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July 2023 by Desiree Alejandro-Almodovar
Not the best customer service , they do not give you the correct information in this store specially when you have ordered products online! Employees should all be informed of the correct policies before they give the customer the wrong info over the phone. Last time I use this store for any of my services!
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May 2023 by Abigail Knabenshue
Everyone here was professional, but Alexandria was the nicest employee there. She did an AMAZING job on my makeup and explaining to me what she was doing. I bought everything that she used on me and I’ll definitely be back just because of her.If you’re like me and intimidated by getting your makeup done, just go to Alexandria. You can tell just by her style that she’s the least intimidating makeup artist out there. I’ll definitely be spending a lot more money here because of her. I spent $30 on a makeup lesson and I feel gorgeous and she taught me how to do my makeup like this every day!
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April 2023 by Cheyenne Morningstar
Just got my hair done by the wonderful Tahani at the Salon by Ulta. Absolutely wonderful experience and kind people. Tahini put so much work into perfecting my hair. 10/10 coming back again❤️
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April 2023 by Doha Ali
I have gotten my hair dyed three times here within the last 5 months, and I come out happy and satisfied with my hair every time! Ms. Oriel did my hair the first two times and she did a fantastic job each time, I went from a dark brown to a lighter color and then red, the color turned out beautiful and my hair didnt feel damaged and she was super nice. The most recent appointment i’ve gone too, Ms. Tahani did my hair, and it turned out so so beautiful, she turned my red hair to a golden brown in one session, she took her time and was patient and very kind, she made me feel comfortable and happy to be there. The receptionist I’ve encountered every time was also super nice and welcoming, very talented staff, I would highly recommend!
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March 2023 by Jessica Lilley
This was my first experience having my hair done at ulta. My stylist was beyond amazing. She transformed my hair from dull and brittle to beautiful and full of life. She went above and beyond to make me feel comfortable, welcome and beautiful . I would give 10 starts if I could . Thank you Tahani!!! You are pretty amazing !
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March 2023 by Grace Kereky
Make sure you're vigilant during checkout. An associate named Wendy told me I got a "free gift" today, pulled out a random color hair mask that wasn't even the color of my hair, scanned it, then finished checking me out. I later looked at my receipt and she charged me $7 for this 1oz color mask I didn't want and can't use. Her vibes were sketchy and I'm really doubt it was an accident.
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March 2023 by naddy ali
Tahani was great! Love how she finished my hair and was well educated on the styling products I needed afterwards. Will be back for sure!
