-
March 2024 by Monica Hill
Always outstanding service. I am most often taken care of by John, an older gentleman. He knows exactly what he is doing, friendly, and professional. I always try to have him take care of me when I am at this UPS location. It's so nice to have someone that knows their job and is courteous and professional. Thank you John. I was in there again today and couldn't ask for better service.
-
February 2024 by Pamela Hill
The Staff there are professional and very friendly!!
-
February 2024 by Greg Snyder
The quick printing was an absolute waste of time
-
January 2024 by Colleen Szesze
The addition of a self-service Amazon return kiosk has made visiting this location a breeze.
-
January 2024 by Ludmila McNeeley
All the employees have always been very helpful, courteous and pleasant.
-
December 2023 by Beth Snakovsky
The customer service is horrible and its the owner. I take all my returns to a further one, just to avoid him. He told my daughter that he couldn't take a return because it was over 18 inches.
-
December 2023 by L S
Excellent service!They were efficient and very helpful.
-
November 2023 by Kim K
⭐⭐⭐⭐⭐ 5/5The UPS Store in North Olmsted is simply outstanding! I've always had the best experience with them. The staff is super helpful, kind, and incredibly efficient.What sets them apart is their willingness to assist without any hassle. They go above and beyond to make sure your needs are met without any trouble. That level of service is hard to find, and I highly recommend the North Olmsted UPS Store for all your shipping and mailing needs.
-
October 2023 by TONYA SESEK
Great store, fast service and nice owner and employees! Love the new self return process by the front.
-
October 2023 by Boris Pearson
If you say your open til 4 on Sat why at 3min til is the store locked up and nobody there? Shouldn't the doors be closed at 4 and then shutdown procedures started...........
-
October 2023 by nancy noubani
The worst customer service ever. I’m shocked this place is still in business. Go around the corner to FedEx to avoid the two old white men from hell.
-
September 2023 by Benjamin Lackey
The staff are very kind and friendly. Unfortunately, they tend to be very slow. I try to avoid this location because they are always so slow.
-
June 2023 by Westley Lee
This is the first UPS location that I can’t print labels at. They want you to log into their computer and print the labels yourself. And with a company email that isn’t possible for most people.
-
May 2023 by ali boron
The most uncomplicated Notary process ever and just $5.
-
May 2023 by gtocit
So… I really hate leaving bad reviews that would harm anyone’s business and this is probably the first one star review I ever write on google, but I’m so tired of having bad experiences at this place. After going there a couple times to see if their customer service has improved, I finally decided to never step foot there ever again. I was attended by an older gentleman for most of my visits and just makes you feel so unwelcome, almost like if he was doing you a favor to even let you in. Doesn’t look at you or makes an effort to assist. Most things I need can be done easily online or through the app, but I think supporting physical businesses helps out. Unfortunately this gentleman’s attitude makes you feel unwanted there even when you respond politely and respectful to him, he still continues to be a d#*k. I think you should still give it a try and maybe your experience there will be better than mine but just wanted to get this off my chest and maybe save someone a bad time.
