“While they couldn’t take any of my jeans due to them being distressed, the associates were very kind and helpful and prompt in reviewing my items! Will be coming back. Super cute finds.”
“After reading several negative reviews of not just this store, but Plato's Closet in general, I was naturally very hesitant about trying to sell my good clothing here. I was pleasantly
surprised by first the welcome and acknowledgement of me as a customer and then I was told that the wait time for my items would be about 1 hour. I took the time to browse around the store and try on multiple shoes. This store in North Olmsted has a great selection of clothes and shoes to choose from, and the prices were very reasonable. When it was time for my offer, Madelynne, Milla, and Arianna all spoke with me and took great care and time thoughtfully and thoroughly going through all my. Items. They use the website GOAT to determine the value of your items. And, even though not everything was accepted due to some wear or not as trendy, I was presented with a significant cash offer which was a very fair value considering where I was trying to sell.
Overall, my experience was that the staff Madelynne, Milla, and Arianna are friendly, very proficient, and helpful. I've been to many, many consignment stores but, North Olmsted Plato's Closet definitely stands head and shoulders above all of the rest!
I wouldn't trust my valuables to anybody else because of their honesty and integrity I totally and completely recommend North Olmsted Plato's Closet!!”
“This store had an awesome selection of goods. My son found a lot of clothing still new with tags and priced fairly and also preloved items still in great shape. The new items were not overpriced like some places will do if the item has tags. The store was clean and well organized. They didn't have products way high out of reach. Only issue I had was the picture/picture frame wall. It was very hard to see what was behind the 1st one because of the chance of breakage by falling. They were stacked 6 to 7 deep at some spots. I understand space is an issue but it did keep me from shopping that section. I did find a beautiful hummingbird painting where the larger art & mirrors were placed next to fitting rooms. It was signed by a well known Chinese artist. After some research I found it is selling for quite a bit more than I bought it for no matter if its a reproduction or real painting. So I'm excited to get that looked at by a Pro and I love hummingbirds. Overall both my son and myself really enjoyed the store and will definitely be back. Oh and can't forget about the staff! The ones I interacted with were polite and knowledgeable. Even seeing them with other guests was the same.”