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November 2023 by KRMA Fitness
Weber Automotive did an excellent job diagnosing my vehicle’s issues and getting me back on the road in a timely manner. Highly recommend.
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November 2023 by wtaylorg
I brought my 2009 Impreza in for a full synthetic oil change and the AAA inspection service they were offering to all their customers, including a tire rotation. They also drove the car through the car wash next door. This was a really good deal for 89.99. My car inspected out pretty well, I only need to schedule a gear oil replacement for the front and back. As I’ve written before this is my favorite care repair facility. You can count on them to perform service competently for a fair price.Services: Tire rotations
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October 2023 by Tracy M.
I moved to North Olmsted several months ago. I was worried that I wouldn’t be able to find a good car repair business. I had an excellent car repair shop in Chicago that I had gone to for several years. But I needed an oil change so I started to look for a good place. I read wonderful reviews about Weber Automotive so I made an appointment. They explained everything to me in detail. They even gave me some prices on new tires which I will need shortly. Tony who checked me in was Fabulous!! So personable and answered all my questions. I met Mary who works in the office and she was lovely. And she gave me two carnations on my way out. The waiting area and shop are so clean and neat. So I am ecstatic that I found Weber. They are efficient, personable and trustworthy. I highly recommend them to anyone who needs to have their car service. FIVE STARS-*****
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October 2023 by John Peshek
Don and Tony were super helpful. They sent a nice detailed text message showing the issues with my car and gave a fair price and got the work done quickly. We will definitely be bringing our cars back for any needed service. Highly recommend. Thank you!
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October 2023 by Sha Fra
We were able get in the same day for an e-check. Everyone was nice and professional. Convenient location. They even offered refreshments and wifi. They gave us a folder about the services that they offer. We will definitely keep them in mind for future business.
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September 2023 by Michael Dasko
Great experience. After years of service, my old mechanic retired and I have been trying new service shops in an effort to find my new “go to” mechanic. After my recent visit at Weber - I believe I have found my new “Go To” Mechanic. Excellent communication about services needed, timely and accurate estimate, clean and respectful of my vehicle. Service worth every penny!
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August 2023 by Christina Boehm
I recommend all my friends to go to Weber Auto. The receptionists are always so kind and are easy to schedule with. They were able to fit me in the same day to look and fix my slow leak in my tire. Great prices and great service! Highly recommend!Service: Tires
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August 2023 by Anthony Haecker
I choose Weber for all of my BMW repairs and service. Their technicians are highly qualified and management always treats me professionally yet with a bit of flexibility when the need arises. The professionals at Weber have been taking care of my twin turbo BMW for many years now. Maybe you should give them a try and see how excellent their service staff is. Could save you some time and money while keeping your special car running at it's peak performance.
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August 2023 by William Wilson
As always, service from front office to mechanics is excellent. Weber Automotive provides a complete bumper to bumper inspection outlining all aspects of your vehicle. This type of inspection gives you a heads-up on what routine maintenance will be necessary going forward. It is always best to know beforehand what it is going to cost to maintain your vehicle in a proper and safe operational manner.Services: Exhaust
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August 2023 by Ajay Krishnan
The servicing that was done on my car initially seems to be okay so far. They were responsive and informative. I pretty much had a distasteful experience with just one individual, Tony.The only issue that came out of the repair was a speed bump clanking noise that was not previously there. I recorded proof that the noise was coming at acceptable speeds lower than the posted 15 mph over a speed bump, at similar speeds as before the repair, and they literally did not believe my evidence as they couldn’t replicate the noise themselves. I took my vehicle to another service center that was able to replicate the noise, and they stated that the struts were the culprit. Upon taking this information to Weber, they stated that their repairs and parts were perfect. They instead proceeded to gaslight me and stated I was going too fast on a speed bump when I was actually going at safe speeds based on information that can be found online and based on the posted sign itself. They took no accountability and it became just plain awful. They kept charging me for test drives when it was really their fault for inducing the speed bump noise in the first place.EDITDo not go here, period. In the response below, they are lying that they told me the struts were defective from the beginning. They never said anything. Just cheap tactics to cover themselves. I also never yelled at Tony. Complete liars. How disgusting and disgraceful. You were gaslighting and being rude. They went over speed bumps at reasonable speeds but never the actual bumps that made noise for me. I encountered noise at as low as 5 mph.
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August 2023 by Juanita Figueroa
Weber performed a comprehensive inspection on my honda. I was pleased with all items checked. I will return when need maintenance on the vehicle. Staff were efficient and professional.
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June 2023 by Michelle Carpenter
Excellent customer service!! Thorough inspection of my car. Fair pricing. Highly recommend Weber Automotive!! I will recommend Weber to friends and family.Services: General repairs & maintenance
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May 2023 by Tom Krajacic
I took my car out of winter storage and asked Weber’s to check it over, an oil change and tire rotation. Unfortunately they found a problem with the rear suspension, what made it worse was they don’t make the part anymore. Jason work hard for a solution. Once he figured it out, he throughly explained what they were going to do, how long it would take, and how much it would cost. It was completed in the time they said and for the price they quoted. BTW, like the dentist, it did hurt, but had to be done, lol!Great service, very professional and I would highly recommend Weber’s for all your car needs!Services: Steering & suspension repair
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May 2023 by Richard MacAleese
Nice and honest folks. It's hard to find shops that fit that bill these days. Prices are a little on the high side but not too bad, and it's more than made up for by them not trying to sell services my car doesn't actually need and good NAPA warranties on many parts.+ Quick service. They did a rack and pinion replacement, including outer tie rods, wheel alignment, and steering programming in a day and a half including parts orders+ Availability. As far as I can tell, there are only three people who answer the phones, and each of them is plugged into the work. This way of working is far better than other service centers that try to stick you with a single service rep and use software that keeps all other service reps disconnected. You can reliably get hold of someone who can update you on the status of your vehicle. This feels weird to praise, but somehow other places just don't get it.+ Honest and transparent. They took extra time to answer all my questions and break down every aspect of the price. This meant a lot to me because I'd just previously had a real bad experience at a dealer service center.All in all, I have nothing negative to say. Everything about the service on my car was made clear to me before work was done, I was provided evidence that the repairs performed were necessary, and expectations of time to complete and price that had been initially set were met. All the people are professional and respectful. To me, that's just the way a car service business should be.
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May 2023 by Alex
Very customer focused from front office to mechanics. Able to detect and repair common and not so common issues and concerns before major problems occur down the road. Would highly recommend to anyone for preventative maintenance and major repairs.Services: Air & cabin filter replacement
