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March 2024 by nick gath
Always good when you're in a
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February 2024 by Kaleo Reese
Just skip past this fast food joint. There's better options that won't have workers making visible signals that they are annoyed with you. Options that won't have a worker making you feel uncomfortable by slamming the drink on the counter. The saddest part was this was the example that was set for my two year old son.
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February 2024 by Shelby Rowe
Ordered two biggie bags, called the store after they messed up my order the first time they replaced it, and when I got home they still managed to mess my order up after I told the young lady at the window the right order.... But they still made two burgers instead of a burger and chicken.
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February 2024 by David Hartsock
Ordered a cheeseburger at drive thru. 2 people in store only me in drive thru. Was told to park in front and they would bring out. Over 15 minutes and 3 employees staring at me thru the window I left. Amounts to theft in my book.
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February 2024 by Jerry
Always has great CHILLI....
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February 2024 by Andrew Cotton
18+ min wait at the drive through.Treated rudely.Was told we could not get a coupon or anything for the long wait since they are short staffed.
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January 2024 by A. Daubner
Pretty terrible. Needs new management asap or needs to just get closed down at this point. Waited almost 20 minutes for the food even though there was one other person ahead of me. I could see behind the counter that there were workers just standing there doing nothing. Could they not have just put some fries in or something? It can’t be that hard. Whoever that blonde manager lady is was super rude. She gave off bad vibes and she obviously doesn’t treat her staff well nor does she do a good job at teaching and managing them. Drive thru always takes forever too. Doesn’t seem like any of the workers ever know what they’re doing. Food is always nearly cold by the time it finally gets handed to me and I get home to eat it. By that point I’m worried about getting food poisoning from it because it’s hard to believe that a place this horribly run has any regards to staying sanitary and clean.
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January 2024 by Tim Walker
They've worked hard to remodel and update this place. Looks great.
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January 2024 by Craig Michalovich
Ordered double baconator. Got a different sandwich.
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January 2024 by L. “Jackson.” Bright
Customer service is bad here do not recommend. Me being a fast food worker this establishment is bad. Manager touching her phone while touching fries with no gloves thats a critical health violation and to ignore customers instead of taking orders when there is like 6 employees and no one running cash but can talk to each
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January 2024 by Nicole Schaser
This place has absolutely gone downhill over the past few months. Waited in the drive thru with only one car in front of me for 18 minutes. The "two kids" that were working seriously need the manager around them. I highly recommend not getting food here. Employees need some serious training. You're better off at Popeyes and if you know Popeyes in North Olmsted it's not much of a compliment.
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January 2024 by Brandon Witham
I won’t be surprised when this place gets shuts down.i ordered a double stack with no onion add mayo,they gave me a chicken sandwich,I went back in line and asked for it to be fixed,only for them to give me a double stack with onions and no mayo.i don’t get why I have to pay more $ for my food to contribute to raises that these people don’t deserve.if you work fast food and are unhappy with what you make get a 2nd job like you’re supposed to.don’t cry for more $ with your entitled hands out!smh
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January 2024 by Colin Caja
Whoever the blonde lady is who sounds like the slug from monsters inc., Is incredibly rude. She should go work somewhere where she doesn’t have to communicate with people. Our order was completely wrong. Hairs in fries, yes they were blonde. Wrong size drinks, half filled fries. Completely wrong burgers. Think it’s time to make this location a parking lot. Would do a lot more for the community than this Wendy’s does.
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December 2023 by KELLY GULICK
Ordered sandwich to order. It was wrong, then remade correctly. Drink area sticky, but staffer Ali cleaned it when notified. Other staff very loud and dropping F* bomb in personal conversation.
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December 2023 by Jennifer Biller
Went through the drive through around 7PM- I was the only car. The order taker was friendly- I ordered a biggie bag and a sandwich-I waited thing I was getting fresh food- but no! She handed me the bag- they forgot the other sandwich. I got that corrected and came home to eat- everything was ice cold. The bun on my burger was so stale, it would have been hard for the employee to miss that fact. Burgers were old and burnt. Horrible- the food has really gone down hill- and that comment is not just from tonight’s experience. The food is not cheap any longer- they need to do better
