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March 2024 by Mykol Lewis
My rental fee went from $155 a month to $179, then $219 in six months without notification.
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March 2024 by Michael Anderson
This is the worst storage place I’ve ever seen always a bunch of teach everywhere always unsecured because the gate never works people park in the back and sleep there my trailer was damaged by people sleeping ? in the back because anyone can pull in there at night when they are closed the place is flooded with water ? it’s you got people living in there when you go in to your storage unit the customer service is terrible and they don’t care about anything they just hide and are always on break you can’t reach them on the phone
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February 2024 by Linda Hayes
Very easy and I had a good experience
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February 2024 by Heather B
Jasmine was very helpful. She answered all of our questions and took us on an informative tour.
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February 2024 by Toshiba Moore
Love it the lady was really nice thanks again
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January 2024 by Jyda Brown
The customer service is terrible. They always have an attitude problem. They talk to people any kind of way..
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January 2024 by Terry Taylor
Nice staff, easy access
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January 2024 by Taelour Block
Very bad business to promote for 40% off monthly. Then change the bill the next month after you sign up and say, prices are subject to change. Such a scam to get people in the door, very bad business
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December 2023 by michelle joiner
This was the worst storage unit I've ever rented from the customers are not important the employees need to go to customer service training to deal with the public and people the attitudes were deplorable disrespectful I moved my items out due to the disrespect non-communication between the district manager and the employees they have no consideration of people time I paid movers $175 for a whole day Saturday and I was not able to move my items out due to them putting a padlock on my door there was on my unit there was no lease agreement my payment was due December 3rd why would you put a lock on my unit and knowing that I was coming before December 9th he hides the gentleman Jeff hid the cart that had good wheels in the office and said he will be gone for 2 hours so half of the time the lift does not work I've carried items up and down 19 stairs which took an hour and 45 minutes because due to them not having a moving cart do not rent from them they're terrible they don't communicate and of all things they do not consider customers first.
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December 2023 by Danielle Selker
Do not use them. They price gouge like crazy. They charge you a fee for every payment type. They go up in price constantly. The people who work there are just miserable human beings and lazy. The bathroom is disgusting. I moved my stuff elsewhere after 7 years.
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December 2023 by Whitney Elisabeth
Quick and easy move-in/move-out, good customer service, no damage to my property, security
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October 2023 by Lisa Barnhill
Customer service was goodMy unit was clean
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August 2023 by Regina Woodard
I experienced good customer service. I got the storage space I needed. I'm completely satisfied.
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August 2023 by Peter Vanden Broeck
Everything worked as planned. Great space to preserve your extra furniture.
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June 2023 by Ellison Lee
It's just a storage place, but the staff was rude and pretty stupid as well so.......the units were like any other place and the price is reasonable, but the staff needs a lot of improvement
