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January 2024 by jessica vealey
Always missing something. Last time it was all sauces and dressings.
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December 2023 by Paul Avallone
Good prices on fuel. Great place to grab a quick bite on a trip or your daily running around. Lots of tasty items on their menu!
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December 2023 by John White
For years they’ve had this issue and do nothing about it. On the exit facing McDonald’s, their drive has room for 3 lanes. One coming in, and two going out separate left and right. If sheets painted the parking lot like this they wouldn’t have the traffic issues that they have I’m so sick of this I am going to come up here in the middle of the night and paint it for them
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November 2023 by Desiree B.
We waited almost an hour for two milkshakes. I have never waited that long in a Sheetz in my life. I’ve been coming to this location for nearly 15 years now and it has never been like this. The employees also got mad at me when I double checked that they didn’t forget our order. I think I’ve had it with this place. GetGo also has made to order food and when I go there I don’t have to deal with such awful attitudes or long waits. I don’t know what happened to this place, but I used to enjoy it quite a bit and would visit semi regularly. This year there was a sharp decline in both food quality and customer service. This experience has left me so mad that I’m considering never returning.
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November 2023 by Stephanie
Where did all the old employees go?! Ever since there has been new management everything has been different and not in a good way with the way things are being managed. It went from being a friendly, welcoming place to being a "cold" atmosphere. And the old management made sure they ordered PLENTY of a specific product because they KNEW we were going to buy alot every week! (The orange livewire mountain dew to be exact) but now there's new management and there back to stocking a ton of original mountain dew and barely any of the orange. There was a reason why they had that many orange stocked to begin with. Why change what's not broken? Dont you want our business? You should bring back ALL the old management because they cared about their customers and new what they were doing
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September 2023 by Janae C
where did all the old employees go??? NEVER BEFORE HAVE I WAITED 45 MINUTES FOR “FAST” FOOD. I asked for my money back & they said they were working on my order. wouldn’t give me my money back so i waited another 5 minutes. they gave me my chicken halfway cooked. I WENT BACK INSIDE TO AGAIN ASK FOR MY MONEY BACK BECAUSE I JUST SIMPLY DID NOT WANT TO GET FOOD POISONING. the lady at the register took another 5 MINUTES TO GO ASK IF SHE COULD GIVE MY MONEY BACK. I spent $7 no biggie but this woman gives me $6 & i just walked out angrily because id have already been there almost an hour. but seriously. where did the old employees go? to the new sheetz in elyria? because i’ll go anywhere to get served food before going back here. absurd & arrogant workers now. really has gone down hill since i last been here:( sad to say i won’t be back.
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September 2023 by Christopher Stephans
Classic Sheetz with all the stuff that makes them so good.
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September 2023 by Jeff T.
This is by far the worst Sheetz I have been to. We stopped here to get some drinks and gas on the way back to the Turnpike. Went to the restroom and there wasn't even a soap dispenser to wash your hands in the men's restroom. Good thing we didn't order food because not sure the employees could wash their hands. No paper towels in the dispenser either. Bought a bottle of water and left. Gave two stars because the employees were nice at the checkout.
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August 2023 by haylee m
I usually love the food, but something about the new cheezecake milkshake made me incredibly sick!
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July 2023 by Jacob Wells
it was extremely slow and not to mention they forgot most of my food you would think having me wait for an hour they woulve been more thorough
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July 2023 by South Lorain
Don’t just give people a substitute without asking. Ordered Dr Pepper bbq sauce and received spicy Buffalo. I don’t like spicy things or else I would have ordered it. Thanks for ruining my night
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July 2023 by Kevin D. Clark
177.6 gas today 4th of July lines moving fast.
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May 2023 by Ferial D.
Late night can't sleep need to eat??? Where better open 24 hours all the snacks, burgers, wraps, burritos and tacos, it all the above oh wait also gas for the car lol. Visit Sheetz I bet you will find something to munch on
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May 2023 by leigha rutherford
i wont lie. i love the food. especially the flatbread grilled chicken sub and the strawberry acai sparkling refresher but the customer service i had over the phone today was very disappointing…
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May 2023 by Michael Flores
Waited over an hour for just some mozzarella cheese sticks and some jalapeno bites. Wouldn't recommend anyone looking for a quick bite.
