-
November 2023 by Marcin Sroka
The first unit that I was in didn’t have the heat turned on right away which resulted in my water pump to get frozen and now I have a leak in my line. The customer service promptly moved me to a new unit the next day because of this issue. The unit is nice.
-
October 2023 by Jessica Green
I'm honestly not too sure yet because I just started renting my unit. It's pretty good so far though. Very clean. Very friendly staff.
-
October 2023 by Anna Gerhart
No problems or issues what so ever. Everything always clean and well lit.
-
September 2023 by Fordham Huffman
I stopped in based on a Google search months ago, because I was looking for an enclosed storage where I could do some interior work in my converted Sprinter van. It will not fit through normal storage cube roll up doors. Valley has units with oversized doors, but they all have waitlists.(business opportunity!!). Michelle took my name and when a space opened up, she got me in right away. Michelle is delightful and helpful — very customer-centric. I could not be more pleased.
-
September 2023 by Mashood Rahman
Competitive prices, friendly staff, clean and secured premises.
-
August 2023 by Pam Awad
We needed a storage unit for my sons college things for the summer, this was a perfect solution! The ease of setting up the unit online and then moving out was a breeze! Everything done via online, a very smooth process! We will rent again next summer!
-
August 2023 by Sherry Young
Michelle at the Lorain Rd North Ridgeville location was a delight to work with. She couldn't have been more accommodating and cheerfully addressed all my needs. I rented 2 large units and am very please with them. Clean & conveniently located on the grounds for storing autos.I would highly recommend Valley Storage!
-
June 2023 by Melanie Brock
The manager, Michelle, was extremely kind and made it very easy to book a storage unit. I also appreciated the online interface that showed available units and the size measurements. Overall, I am very happy with my experience at Valley Storage and recommend to others.
-
June 2023 by Michael Khoury
Customer service is OK and it has a good location close to main roads. New ownership took over about 2-3 years ago and the rent is already almost 100% up but still the property is falling apart. They are monopolizing all the storages in the area so no much the customer can do.
-
June 2023 by Michael Hassel
The representative that was working the afternoon I went in for the first time was super friendly and incredibly helpful. What a wonderful first impression of valley storage.
-
June 2023 by Tony Leanza
Very professional, great customer service. The storage facility is up to date and clean.
-
June 2023 by Matt Gibbs
Staff is very knowledgeable and helpful. Makes me feel right at home.
-
April 2023 by M. Walter Solarz
Michelle the manager was super helpful. The spaces are clean and well kept. Highly recommend.
-
January 2023 by Dale D
Great experience. Staff is very helpful and responsive.
-
December 2022 by Sarah
I've actually never been here, I have no idea why Google asked me to rate it, but they get the free 5 star rating of the day. Keep up the good work ya'll! ??
