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“We have used them on many trips for the last 5 years, to the airport and returning home. No problems.
Always on time. They will come 15 minutes early and wait on the street for till the pickup time, then come to our house and call us that the are at our house.
They are there even when the pickup time is 3 in the morning.
When returning home, if the plane comes in late, they understand and are there.”
“I have received multiple rentals over the years from this location, all out of inconvenient circumstances but Allen has made my experience as streamline and satisfying as possible!
I just picked up yesterday and he had me in and out with the vehicle of my choice so quickly I had to immediately submit a review for him.
First Class Service! Thank you, Allen!”
“Do not waste your time or risk your trip with the major chain operators who treat you like a number. This rental place understands true customer service and executes it perfectly. Why on earth does it take some places so long to get a car out- when with these guys it always takes less then5 mins. Thank you gentlemen! Special shout out to their manager, a guy who makes things work.”
“I've purchased my last few cars through diamond and words can't describe how awesome of an experience I've had. Brad, Alan, Josh, Greg and Mike are all phenomenal people and actually care about what they do. I won't go any where else. The service they provide is unlike any other!”
8:00 AM - 5:30 PM
26671 Renaissance Pkwy, Warrensville Heights
Car Rental
“I have been working with Shaker Auto lease for the past 10 years. I have always been pleased and satisfied with the customer service in the past but Mark Phillips was exceptional. He went over and beyond and delivered my dream car with ease.
He was always responsive and answered all my questions.”
“I cannot tell you how great Bruce was. He really went the extra mile. I was also very impressed with the auto; very clean inside and out. Not to mention, they tell you what they did with the car (if it needed any repairs) prior to putting it up for sale. I can't say enough great things about how I was treated by Bruce. Very honest and upfront. I highly recommend this place to anyone looking for a used car and someone who will be honest with you (I know this is the place I'll be looking in the future). Not to mention, the car I got was a great price.”
“I recently purchased a Joey scooter lift from another dealer, but it stopped functioning and I was worried I’d miss an important work event. Mobility Works got me in quickly, and discovered the lift had been installed incorrectly. Rather than charge me, they essentially honored the warranty on someone else’s work. You can tell they really care about their customers and I will be returning to them for all of my future mobility needs.”
“Staff is great!
Sherman and Missy are very nice.
Enterprise needs better vehicle selections, especially when a reservation is made weeks in advance.
The genesis v80 (luxury Hyundai) was ok, I've rented better.”
“I highly recommend this place if you're in need of renting a vehicle or finance. Customer service is great they will help you. Moe, the owner, has great prices .”
“Went to pickup a vehicle and it was ready but not clean . This is beginning to be a regular situation. The staff was helpful. We've had some rentals over the last 3 years. But they are usually from the airport. So the selection is larger and they have more time to clean them. And this was a unexpected rental.”
“Tomika was on point !! Great customer service. She knows what she’s doing, great at multitasking. I will definitely come back here for my next rental!! ???”
“Thank you for getting us in and out, with a smile on your face the DAY before thanksgiving. I know these retail days are rough but girlfriend had us in and out first thing in the morning”
“The young man running this location is efficient and pleasant to work with. Even when it's super busy and he's working alone, he maintains his professional manner and keeps things moving smoothly.”
“My experience with Avis Car Rental was excellent. I was extremely happy and very satisfied with my vehicle Rental and my overall experience with Avis. They are very professional and helpful. I would definitely do business with them again. I highly recommend them. Thank you Avis Car Rental team.”
“Had a great experience with my rental but I had a question that I needed to talk to someone at the local branch and no one answers the phone there is no way to get in touch with somebody at the location which can be very frustrating to say the least”
“I love this Budget (Solon, Ohio) location. The hours are hreat and everyone is akways so friendly and helpful. I was a longtime Enterprise customer but moved over to Budget during Covid and fell in love. Thank you!!!”
8AM - 6PM
23196a Miles Rd, Bedford Heights
Car Rental
“My professional relationship with Hertz started out rocky; however, It’s gotten exponentially better. I’ve rented from this location several times now and Dawn always takes care of me. She is always so nice and I appreciate that she is always smiling throughout our interactions. Thank you!”
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“The employees here are over the top when it comes to professionalism and customer service. Definitely will use them again and highly recommend anyone else to use them.”