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February 2024 by Amber Schussler
I am new to the area and had to find a new vet. I was hesitant, they are my babies. Some reviews mentioned them not doing the exam with you in the room. Yes, they do the exam in the back but owners are welcome to come back also! They have everything they could need in a large central exam room. Great set up!I was very happy with the friendliness of all the staff, cleanliness, and the care my pups got!
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February 2024 by Amber Deininger
Love this place
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February 2024 by count chakula
Took our dog there for a routine gland expression and checkup. Doctor didn’t even introduce herself, they made my fiancé clean up our dog after they did a gland expression, then charged us $100 for a bag of food without telling us the price and swiped my card before even telling us the total. Horribly unprofessional. Even years ago when I took my cat there they hardly even evaluated him when he was dying of heart failure. Take your pets elsewhere if you care about them
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September 2023 by cheryl sacerich
What a staff!
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September 2023 by Teri Paukert
Our vet for years.We trust Dr Kontor with every bit of fur in our family!
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July 2023 by Beth Rozman
Easy to get in to see the Vet, the only one, hard to get them to return calls or in my case an email estimate for surgery. Five days to get back to me, and told me, under further review, to go to another facility, not sure why!The procedure was for two canines to be removed, WHICH did not need to be removed as I found out later by a more experiencedVeterinarian.
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June 2023 by Janet Trusnik
I took my dog in to be groomed, he came home with an open wound on his neck & 2 weeks of antibiotics. I was taken aback as my dog did not have a wound when I dropped him off. At his recheck the vet was baffled as to why I was upset at paying for the grooming plus medication plus an office visit. She also tried to tell me there was a scab there prior to the grooming which there wasn't. They just would not own up to or even entertain that he was injured under their care. Never again.
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June 2023 by JUDY DILIBERTO
My vet clinic for more than 20 years. Dr. Kelly is awesome and her staff is friendly, caring, and pleasant to work with.
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May 2023 by Dale Scinkovec
Professional staff, all around very satisfied with services and price.
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February 2023 by Ciara
I transferred my dog to this vet a couple months ago after going to the Tremont Animal Clinic for years (we moved out of the city). The difference in service is just so different. My last vet took the time to examine my dog in front of me, answer questions, play with my dog, and genuinely wanted to save me time and money. At the Tremont Animal Clinic, Dr. Matt literally would get onto the floor with my dog and look him over thoroughly while giving me advice about food, daycare, etc.I do not feel this way at Summit. I have brought my dog in twice in the past several months and neither time did the vet look over my dog in the private room , ask general questions, or seem interested . It was very rushed and disingenuous. The “exam” happened in the back without me seeing it or being able to ask questions.I just feel uncomfortable being charged an exam fee (plus other fees) when the exam isn’t happening in front of me with me being allowed to express my concerns.One thing that stands out to me is that this doesn’t seem like the vet office that you can bring your dog in for a specific thing and they do not overcharge. In my opinion, if my dog just had a physical exam a couple of months ago, I should not be charged for another physical exam for an isolated issue- like an ear infection.The only reason i’m writing this review is because my experiences aren’t sitting right with me. I feel like I did not give my dog the best care, and that is my top priority.Oh and big red flag.. i’ve been there twice and can’t tell you what the vet’s name is, what they look like, etc.
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August 2022 by Patty K
Been great to get to know the staff. They are all great with the animals!
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July 2022 by Lynn Musarra
Sadly, we had our first experience by rushing our senior Boston who started a decline in a week's time. The dr. was amazing and very compassionate. Ultimately, we knew it was her time and we watched Suzi cross the Rainbow Bride. Wonderful staff- thank you for making the hardest day for us tolerable.
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June 2022 by Julie Gluvna
Everyone here is knowledgeable, extremely kind, and so accommodating. Dr Kontur is amazing. They took such great care of our girl up until the very end. You never have to listen to a robot on the phone, they are always prompt when you call. They really care for your pets and you. Cannot say enough great things, thank you everyone at Summit Animal Hospital!
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March 2022 by Jim Mader
Had to put my dog Lloyd down after his battle with cancer yesterday. I cannot describe how kind the staff was and the care they took to let my dog go peacefully.
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October 2021 by Melissa Marik
We had a terrible experience. Very rushed and pushing vaccines without explanation. We did receive an explanation as to why to get a rabies vaccine. "If your dog should bite someone, he will be seized, euthanized and we will have to cut off his head for testing". She is telling me this regarding an 11 week old, 4lb poochon puppy and saying these things in front of my daughter, who also overheard the staff making rude comments about us for asking questions. The treatment that we received was so upsetting. These people are very unkind and not trustworthy. I highly recommend taking your animals somewhere else.
