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March 2024 by Tim Steedman
Walking is better
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March 2024 by Christopher Powers
A very good place to do business with !The employees are very friendly and welcomingThe process has been excellent every time !The employees are knowledgeable and get you on your way !!
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February 2024 by Deric Combs
Great rental experience from the vehicle to dealing with insurance. They are very knowledgeable and helpful.
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December 2023 by Roxann Kopp
Friendly staff. Efficient with process of paperwork and getting us in a truck.
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October 2023 by Joseph Czajka
Great Customer Service from Stephanie She made avaialble the vehicle I needed Thank you
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October 2023 by tony lewis
I rented there on a couple of occasions and its where I gained my love of Toyota Camry's. Gave me a great Camry to drive for a long trip to Lorain and back with my wife. The customer service was great and they will take you to and from home long as its around 10 minutes from their location. Long as the car is in great shape, gassed and its cleaned up you'll get your 300 dollar deposit back.
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October 2023 by Red Nose
Team at Enterprise has been great to work with every time I have had to rent a car from them over the last 6 years!
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September 2023 by Baby Bryant
Very respectful! And walked through everything one by one! Did not rush at all! The car my hubby and I got was a Nissan, it drove beautiful! Especially for our long car ride! But it was child proof and we had no problems what so ever! Will definitely be coming back for future rentals !
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September 2023 by SLAY DeSantis
Great folks! I got my rental car on time when I scheduled for it. Everyone was so friendly and professional.
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July 2023 by Joe Stallbaum
I reserved a convertible Mustang 2 weeks before my trip, I received a confirmation, but when I went to pick up the car they didn’t have one. The counter agent gave an excuse of “we tried to call you but didn’t have a good number”, he also told me that it would have been hard to get that car, they advertise availability of that car, and even confirmed my reservation. The truth is, it was just too hard for them to meet my needs. Horrible customer service! This was my first experience with Enterprise and it was also my last!!!
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July 2023 by Craig Zura
The staff at the Northwood location are at the highest level of customer satisfaction.
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June 2023 by Rain Gillard
I wasn't actually able to rent a car from them. Wanting to put a $300 hold on my credit card and pay for the rental car itself was just not something I could do or afford. The reason I give them 4 stars though is because they were so kind, courteous, and understanding. I had walked for over an hour to get there and leave with a rental. When I couldn't get the vehicle they were nice enough to have someone drive me home. I just thought that was extremely nice and something they didn't have to do at all.
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May 2023 by Jasmine Vi
Derrick is awesome! He was patient, answered all my questions and handled everything with a smile .
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January 2023 by Abigail Hill
I have never been disappointed with this location! They are a top notch team & will do whatever it takes to make sure you are happy and taken care of.
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January 2023 by Brenda Wingard
Was impressed with the gentleman I spoke with while I was there help me out with everything my needs and walk me through all the vehicles I had available and what was covered and what was it thanks Lucas good job
