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September 2021 by Jasmine M.
Very nice staff! We saw Dr. Kristen for a new kitten well visit, and she was very nice as were the vet techs. Prices were reasonable. Takes awhile to get an appt.
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April 2020 by Mark Morek
Dr Messner is simply the best. Professional, compassionate and unbelievably smart.
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September 2019 by Pam P.
Sadly I was in her practice since before Michelle Messner even bought it from Dr Toth. I love her staff but recently had one of our dogs referred to Metro by her practice. Lethargic, dehydrated and fever. We put her into the Internal Medicine group at Metro. After $4950 we still don't have a definite answer. I contacted Creekside just as an FYI. When my MD refers me out she always wants feedback from me because she cares and wants to know my opinion. I spoke with the Creekside staff a few times during all of this knowing Lily was in a different practice because I know them well and wanted their opinion about a few things. Michelle called me and lectured me, kept interrupting me and was disrespectful. All I wanted was to FYI her. She talked down to me and now I have no confidence that we could have a good ongoing relationship with the way she spoke to me. There was no discussion it was all her. She never once asked about how Lily was doing. I'm the foster for Akron and Medina Battered Women's Shelter and have been in rescue for over 30 years and I've spend thousands with Creekside over that period of time along at Metro too. Again her staff is great but she's not nice. I've left her practice because she wouldn't listen. Kept asking what I wanted her to do about my issues. Then she said she was part owner of Metro. You can't fix what you don't know. She was immediately on the defensive with me instead of taking what I tried to tell her and do what she thought should be done if she thought it was appropriate. That was all but she wasn't going to hear it. Can not recommend her.