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October 2023 by Laura King
First time there, lady at the front was very sweet but prices are a little high
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October 2023 by mike
They have every kind of dog food you could want. Employees were helpful and friendly.
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October 2023 by Karen Dengate
Great service!! Nice store!!
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October 2023 by Lisa Porter
Big Shout out to Kelly whom groomed my hard to handle Havanese pupper Tilly !She done an exceptional job cleaning her up. Especially after Tilly nipped her. I highly recommend her. We certainly will return , if she’ll have us . 5-Stars
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October 2023 by Mary Lou Hober-Tupper
Most of what we looking for was either not in stock or they didn't carry the product.Felt pressured to purchase unwanted items as replacements.
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October 2023 by C Kzzz
Just Awesome!
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September 2023 by JoAnn Hertzig
Had what I needed at hefty prices.Nice staff
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September 2023 by amy w
We wanted to give this store a chance. However, after several visits, we just cant. The prices are about 10% higher than others stores and the management needs to take some classes in how to treat others. I observed some very nasty comments being made to a younger lady (employee) from the assumed owner (older lady). On another visit, the older male (assumed owner) made a comment about women should not be lifting heavy items. While we can certainly understand chivalry, the way it was said sounded a bit sexist.
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September 2023 by Amy W.
management is terrible at the Norton location!!! they treat their employees like they are a piece of garage. They talk down to them and basically tell them they are stupid. Also, their prices are 10% higher than other places. I will never spend another dime in that store after witnessing the managements behavior.
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August 2023 by Kristy Vanhorn
I made a grooming appointment for my dog over a month in advance and I requested the day off from work, when I showed up for my appointment I was told it was canceled because the groomer (Kellie) was in the emergency room. I rescheduled for a month later (because that was the earliest date available) and again requested off from work. The morning of the appointment I get a text from Kellie saying she’s lost her voice and has to cancel my appointment. When I told her that this was the rescheduled appointment from the last one that she canceled she apologized and said she was on vacation for the previous one. Must have forgotten which lie they told. Offered me a discount on my next grooming appointment….obviously I’ll never go back.
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August 2023 by Tina Bushe
Small store. Friendly staff
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August 2023 by Dana Ambrose
Customer service was amazing!
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June 2023 by April DeJarnette
Great store, took dog for a wash. Loved it!! Staff very friendly and knowledgeable
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June 2023 by Tusk 1157
Everyone there is extremely friendly and helpful.
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June 2023 by kevin riley
Bill and his team are great!!!
