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May 2024 by Jerry Pliska (Jerry the Phone Man)
Never leave here with a feeling of being taken for a ride.
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May 2024 by aaliyah greek
Taylor B and I had a phone conversation. I saved $165 because Taylor was honest with me about my car's "issue," which wasn't really an issue. To be honest, the biggest thing was that he saved me time. I am not car intelligent, so I've had a lot of workers at other auto dealerships try to blind me. I was therefore rather surprised to have a kind supervisor assist me in saving money. I can say that it undoubtedly made a difference in my day. I've already told my folks about the excellent phone support I received. When I go in to get work done on my automobile, I will most certainly ask to see him.
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April 2024 by Jerry Pliska (VoIP, Phone \u0026 Data Guy)
Never leave here with a feeling of being taken for a ride.
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December 2023 by Michael S.
They act like they want to deal after you leave.Give me your best deal before I go out the door.I don't want to play games!
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September 2023 by Howard B
Low pressure sales
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December 2022 by Chad Harper
Can't get anyone to answer the phone in the service department. Not thrilled about driving up there just to ask a question.
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November 2022 by Tallon M.
Recently had my car serviced here, Deven was my service advisor and did a very good job keeping me up to date with new information and very fast response time. Ask for Deven if you need any service done!
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May 2022 by Meganne W.
Honestly, if I could give this business zero stars I would. My husband and I are military from New Mexico and we just moved back home to Medina and my husband was in serious need of a new truck because his truck wasn't safe for our two-month-old son and I needed my car on a daily in order to get things done. We decided to take the jump on a new truck and thought Fred Martin would be a good option. Fast forward two weeks later, my husband's check engine light is on for an unknown reason. My husband took it to the dealership, they didn't disclose that they would charge him $150 to diagnose anything past a certain amount of time buying the truck as is. This is my husband's first time buying a new vehicle on his own. He takes it to AutoZone and the code for a new oil filter comes up, my husband checks the oil and it's almost completely black. They didn't even have the decency to change the oil before we drove it off the lot. Zero out of 10 recommend these people are crooked. We're also predicting that he'll need to change his brakes within the next couple weeks because his brakes are already starting to squeak, small things like this especially when concerning safety, should've been taken care of already. they obviously don't give a care about their customers.
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April 2022 by Kevin L.
I've been going to Fred Martin for years.Ask for Lisa Allison in sales. She works hard to get you the best deal and is no pressure. Tell her Kevin sent you.
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July 2021 by John M.
If I could rate the sales manager, I would give him a zero. My daughter, a recent college grad went here to shops for a truck with me(her dad). The MGR ignored my daughter in the conversations about a truck. He lied about Dodge not making anymore trucks (maybe not 2021's bc I know the 2022's are right around the corner). Then both the salesman and sales Mgr didn't shake her hand. We got in the car to head home and my daughter said the there's no way in hell that she'll ever buy or visit the store again. I agree with her! Avoid this place! Shop elsewhere!
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June 2021 by Saba S.
fred martin super bait-n-switch.beware.... bait an switch advertising. they put ads for new vehicles like they are for sale but when you inquire about said specific vehicle you are told ohhhh that ones part of our loaner program and is not available for sale now, but they only tell you that after obtaining all your financial information, then try an up sell ya because they never had available for sale what they were advertising. ad didn't say "not for sale just part of our loaner fleet".scam scam scam. run while you can. don't waste your time. go anywhere else.
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June 2021 by Thomas S.
I went to look at a specific car that they had advertised as being 100% safety checked. The first salesman was polite enough when I returned from the test drive and asked about checking a couple of things or perhaps reducing the cost. Another salesman entered and said that not ALL cars are safety checked as per their ad (depending on cost) I had been there approximately 2 hours, was disappointed about their written inaccuracies and was prepared to leave. OH BUT NO- in comes a 3rd salesman, and as I was trying to leave, insisted I stay as no hear what he had to say about arranging a "DEAL" for me. I kept trying to go but this man was relentless, insisting this was a good deal, about buying something more expensive, that I wasn't interested in. I had received a text in the mean time and again said I had to go. Well 2 more hours went by and he was so sure of himself that he had me hooked, I retorted for the LAST time to let me think about it. He finally let me go but suddenly became sort of salty about it. I left DISGUSTED and actually felt sorry for the first salesman, as I felt he was new,and they swooped down to snatch the sale away from him. That last salesman attempted to call me for the next three days. I would never buy a car from them!
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May 2021 by April B.
Don't go there unless you want to be a victim of a rip off. ripped I purchased a new car there. Had it for two weeks. All of a sudden dashboard indicators show me that I had no brake, tail lights, turn signals or headlights. They try to shaft you by telling you that your credit will be effected due to your withdrawal. Didn't happen. Lucky for me my lender had not processed my financial paperwork after I filed a complaint with them. I took that lemon back and retrieved the car that I traded in.
