CVS receives mixed reviews from customers. Some report very positive experiences, noting the store is always clean and the employees are helpful and friendly. Customers appreciate the good selection of items, like vitamins, and mention promotions such as buy one get one free. The pharmacist is highlighted as excellent for saving money on orders and looking out for customers. The location also provides convenient services, with staff adeptly handling tasks like bank deposits. However, other reviews describe significant problems, particularly with the pharmacy drive-through. Long waits, sometimes up to fifteen minutes for one prescription, are called unacceptable. During these delays, staff may not communicate or apologize, with one employee described as just smirking. While billing errors have occurred, such as being charged for unreceived prescriptions, customers note these problems are readily fixed. The overall experience varies between efficient, helpful service and frustrating delays with poor communication.
I needed multivitamins & knew that CVS was the place to go. I not only purchased a multivitamin for myself but purchased my son vitamin gummies (it was buy one get one free.) Our location is always clean & the employees are helpful.
November 2023
wild Jennifer my bank teller this morning was wonderful, even though she probably wasn't trained as a bank teller she exceeded all trips to any real bank and what their tellers could ever provide! Thank you CVS 6173 - Jennifer was amazing with my Bank deposit, so funny capital one turned you all into tellers!
May 2023
Excellent pharmacist. She saved me $32 on my order. CVS corporate shouldn't be overcharging for an infant supplement, but thankfully the pharmacist is looking out for us.