Mobile Phone Accessories in Norwalk, OH

“My phone decided to lock me out for no apparent reason on 12/23. I went to the store at 9am. The male working there could only tell me to take my phone to The Geek Squad at Best Buy. I had no way to get there. So I spent 3 hours on the phone with Verizon support that evening. They weren't much help either. On 12/24 at 9am I went back to the Verizon store in Norwalk fully resigned to having my phone reset to factory settings. However, this time I was pleasantly surprised to have a different male helping me. Traven. He went above and beyond and was able to recover all of my data! I am over the moon!! Thank you Traven. You are THE BEST!”

“Our Cricket store is located right in the city that we live in, nice to not have to travel out of town. So helpful if you have problems or questions about your phone, whenever I go into the store they always take the time to answer my questions and concerns. Have been with them for years and they are always very polite!”

“Jordan & Grace at T-Mobile Norwalk Ohio, were awesome 12/10 for people skills and eliminating potential connectivity from T-mobile. The IPhone 6 SE had fallen onto my vehicle floor and broke the protective cover as well as no internet connection. Jordan & Grace trouble shot all potential variables & solved the connection to the internet with a reboot of the phone. They also directed me to a store that potentially had 2nd hand protective I phone cases for my antiquated But still great I phone 6 SE. Note: the store actually had one 1/2 of IPhone 6 SE case but not the side that got damaged on mine.
Last but not least they directed me to a Dollar tree where I could purchase super glue to repair the case. It actually worked. Thank you Jordan and Grace for going above and beyond to help restore my phone to usability. T Mobile is blessed to have these two young people as employees. Kind Regards John”