The Tile Shop is a well-established business dedicated to inspiring and helping customers create beautiful home interiors and exteriors. Since 1985, it has been committed to offering high-quality tile products, including porcelain, glass, ceramic, travertine, and natural stones. With over 100 stores, The Tile Shop provides a wide selection of tiles, trims, grout, and other related materials, making it a one-stop shop for renovation and building projects. Customers frequently praise the knowledgeable and friendly staff, highlighting their expertise in tile, marble, and design. Staff members like Stephanie, Julia, and Jamie are appreciated for their helpful suggestions, patience, and ability to guide customers through extensive choices without feeling overwhelmed. Many reviews mention that the team listens carefully to customer goals, offers creative input, and helps narrow down selections to fit each project perfectly. The store’s service is described as top-notch, with seamless assistance in exchanges and returns, making the entire process enjoyable. Customers also appreciate the competitive prices and the variety of options available. Visitors often leave feeling energized and confident about their choices, thanks to the expert support they receive. Overall, The Tile Shop is recognized for its excellent selection, knowledgeable staff, and dedicated customer service, making it a trusted resource for home renovation projects.
The employees were friendly and professional. I drove about an hour to pick up the tile I ordered and there was a mixup and the order was still on the truck. The warehouse worker immediately found my order and got me on my way within 30 minutes. Tile shop has found a new customer.
May 2026
We had a wonderful experience with Courtney Gill. Helped us make decisions without dominating the process. Allowed us to figure out what worked for our project. Super patient! We spent two hours with her and never felt pushed. We highly recommend working with her and the location.
April 2026
We've been using Tile Shop for our clients projects for almost 6 years. Hands down our favorite source for tile.
