“I can't say enough good things about Royal Business Equipment. Glenn and his brother are hands-down the best owner/operators I've worked with — professional, courteous, and incredibly knowledgeable in their field. Whether you're buying a new computer or need one repaired, their customer service is unmatched. If you're in the Elyria area and need computer sales or repair, do yourself a favor and go see them. I wouldn't trust anyone else.”
“May 5, 2026 - From north of the border.
I initially received the wrong items, but they made it right by swiftly sending me the right items free of charge.
Customer service 5 stars
Sales department 5 stars
Communication 5 stars
Packaging 5 stars
Received items across border in a timely manner 5 stars”
“Wow What a nice place. The staff there was very nice to work with. They gave me a lot of information ,so it was easy to decide on the refurbished computer I purchased. I chose to drive over to their location but purchasing online would have worked to.”
“Quality service quick turnaround, highly knowledgeable in multiple computer systems and printers. Will not steer you wrong. Canon printers are the best, economical and last and it is what he stocks cause he cares about his customers. Bench prices are great and up front about cost before work is done. Happy to give you several alternatives which is extremely helpful-will explain why it needs such and why it doesn’t.For our company- we will only have Rcom systems handle our computer and printer needs. Worth the drive to Oberlin for honest repair work, especially when you are dealing with computers.”