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November 2023 by Greg Poplin
Pretty comfortable stay, good service and parking even for a big truck.The rooms were a little bit shabby, but nothing terrible.Great water pressure! Also, they give a you a ton of pillows, and they’re very comfortable.
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November 2023 by Tim White
Nice location near freeway and far enough way to be quiet. My major issue is they don’t clean your room even after eight days of staying! They make you request towels and then don’t bring them. They said they save money but I told them their room rate is higher than other places and the management said their breakfast cost are high? What. I don’t eat their breakfast; I just want clean towels. I would never stay here again and I told them this. They said “that is fine” - tells you how much they care. Will never stay here again and wouldnt recommend to anyone…. On a positive note, lots of tv channels if you watch tv….Noteworthy details: They only offer room service every five days but I was there eight and they never serviced my room.
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November 2023 by jon rapp
The lady asked for proof of my service dogs. That are legally registered.Then got to the room,showered, seen a bed bug for the first time in my life. I thought it was a tick until I put it in the sink and thought “hmm that’s a fast tick!” Then googled itLeft immediately last night. My cloths, dogs, are & belongings are currently in the garage
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October 2023 by Darren Murray
We only had an overnight stay as we were in town for a high school band competition. The room looked to have been tidied up but not clean. First flush on the toilet was at bedtime and was stopped up. It was too late to call for maintenance and we were leaving the next morning so we opted to make due. The band kids also complained of sewage smell in their rooms. I wouldn't stay here again for $159 a night, I'll catch a choice hotel the next time.
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September 2023 by C.C. Taylor
This hotel is straight out of a nightmare. The front desk, lady could not have been more rude if she tried. She acted as if any minor request was an absolute inconvenience. She was also never present at the desk. In fact, the only time I saw her was when she angrily confronted me about using the first floor restroom. I was nearly to the ladies room when she pounced on me out of nowhere to say that I was not allowed to use the restroom as I had already checked out of my room. I looked at her aghast, and told her that I had already checked out. She said too bad, and because I did not have the energy nor the time to put up a fuss, I ended up going next-door, across to parking lots, to use the gas station restroom, which was probably much cleaner anyway.Although this hotel is in a great location, I would never give them my business again. In fact, I am almost certain that I would have been given more hospitality at a homeless shelter. Or even a campsite. Crossing this one off the list permanently and advise you to do the same.
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January 2023 by James Nutt
An ok budget hotel, the beds are not very comfortable is the only complaint I would have with my stay. The staff are friendly, and it's located off the loop. Heavy trucking traffic since the area is mostly warehouses, and the hotel has truck parking.
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December 2022 by Leighann La Rosa
Everyone was so very nice and kind, always said good morning and helped out as much as they could.One thing I was upset about, they didn’t have a waffle maker or cream cheese for the bagels.But every morning Althea was very nice and always said good morning to my mother and I.
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December 2022 by Shar Hedin-Campbell
This HIE was recently updated with new carpeting, furniture and window coverings. Drapes have been replaced with blinds/shades- no more gaps!? Staff is very friendly and helpful. Easy access to venues nearby. Traffic sounds may bother some but our room away from the street was quiet. Still had some COVID-19 restrictions, i.e. pool closed, masks suggested ( only staff was masked), fitness room limited to 2, etc.
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December 2022 by RO Tail
Beautiful place however I wasn't ready for the hair strands in my breakfast. Also, I was disappointed in the TV. There were no weather issues in the forecast and yet the signal was in and out for the 2 days I was there. On the other hand, the internet signal was solid. And finally, I was not ready for the stained towels.
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December 2022 by Ebonnee S
My stay was excellent! Everyone was very kind and helpful. I saw the staff constantly cleaning. Also, breakfast was great. I appreciate the fact that they offered turkey sausage. Much appreciated!
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December 2022 by Nan Cannon
Great customer service. They accommodated my early arrival. The room was spotless. The breakfast was excellent. Will definitely be my place to stay when I
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December 2022 by JM G
Great breakfast, coffee 24/7, pleasant staff, comfy beds, clean shower, quiet hallways, close to major highways and gasoline and fastfood restaurants, 15 minutes from the fun of downtown Columbus parks, shopping and famous restaurants - perfect for family with teenagers.
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December 2022 by WDan Dins
This location is disturbing in so many ways. First off the front desk manager was not very personable. She is a very proud Caribbean woman, who holds a very cold front. She doesn't seem very happy or welcoming or warm. First impression... Secondly, when I went out of my room to get something to eat, I was gone for Iike 15 minutes. I came back and my room smelled like someone had went in my room and lit up a cigarette while I was gone. I told the Caribbean lady and she was very rude about it. Like it was a story I was making up. Nothing was taken from my personal property so I didn't make a big deal. But I'm pretty sure the cleaning crew went in and did that while I was out. Because they were cleaning adjacent rooms when I left.
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December 2022 by Robert Rowe
Great, great , accomidations! Seemed they did alot of remodeling, smelled of new paint and carpet, room I was in had king bed with large comfortable pillows and memory foam mattress, full breakfast bar and staff were very nice and orofessional. No smoking hotel, many restaurants and convenience store within walking distance. Very nice place to stay.
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December 2022 by Xavier Orozco
I use IHG for all of my travel needs. I would rate this on the lower end of IHG as a whole especially the Holiday Inn Express line of hotels. It was priced slightly higher than usual and the location was not ideal and very loud due to the highway traffic. The parking is small but its very close to highly trafficked areas which will make it seem more like a pit stop than refuge. The hotel has been recently renovated but seems to miss the mark. The finish is just not complete. Toilet seat was literally not connectedto the toilet, the lighting was not enough and made the room much darker than what you need. The space was fine but they don't provide linens in the room for the pullout couch so, getting the king room with a seperate livingroom space is not really worth it. The pool was not useable. The water was cold, there were bugs all over the floor and the jets were barely on/ working which pools need to help filter dirt. The pool floor was visibly dirty. Breakfast was perhaps the saving grace here, it was hot and ready and there was plenty for everyone. Given the rest though, I can't recommend this location. I think you are better off elsewhere for less out of your pocket.
